Duane_Kennerson

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Joined the community 19-11-2015

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Re: MSI and Broken Image Email Previews

by Duane_Kennerson 04-18-2019

I just don't understand why everything else comes through fine without being logged in but images... email images... those must be blocked by design! It makes no sense to me. I'm sure they have some logical reason, I just don't see it.

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4708 0 1
Re: MSI and Broken Image Email Previews

by Duane_Kennerson 04-18-2019

Here is what I got:Thank you for your patience. As the salespeople are previewing the link from Marketo, by product design, it is expected that they should be a Marketo user. But, as a workaround, a sample email could be sent to the salesperson by a Marketo user using "Send Sample" in the email. So....

Discussions

4708 2 3
Re: MSI and Broken Image Email Previews

by Duane_Kennerson 04-17-2019

Guess I'll put in a ticket and see where that goes...

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4708 0 6
MSI and Broken Image Email Previews

by Duane_Kennerson 04-11-2019

We have MSI installed in our Salesforce instance so sales people can see interesting moments, web activity, score and emails sent. When a logged in Marketo user clicks the email preview button to see the email that was sent to a lead, it opens and all the images show. However, if another person that...

Discussions

4872 0 8

Sales Insight
Re: Email insights anomaly...?

by Duane_Kennerson 03-05-2019

Not sure how to do that. I see this but it's greyed out.

Discussions

2720 0 2
Email insights anomaly...?

by Duane_Kennerson 03-04-2019

How does this happen? I sent 170k emails but 180k got delivered...Any insight is greatly appreciated.

Discussions

2794 0 4

Champions Email Marketing Marketing: Email Marketing & Brand Marketing
Re: Can the visibility rule apply to more than one field?

by Duane_Kennerson 11-14-2018

I don't know if this will help you because my situation was a bit different but I'll put it out there any way.I had a problem where I needed to show a form field based on two criteria. One, a user selects via a drop down on the form, the other was a hidden field that was set to pre-fill a database v...

Discussions

5910 0 0
Re: Token with Min. Number of Times

by Duane_Kennerson 08-20-2018

Never mind, looks like I can only use in a flow step.

Discussions

1336 1 0
Token with Min. Number of Times

by Duane_Kennerson 08-20-2018

It appears that perhaps I can't use a token for Min. Number of Times on a web page visit trigger? Looks like it can only take a number, is that correct? Any work around?Thanks,Duane

Discussions

1396 0 1

Marketing Products
Re: MSI Tabs not all populating

by Duane_Kennerson 03-14-2018

Hey Gerard. Yes, we are using classic. I just switched an account over to lightening to take a look but same results. People that are scoring for web activity are showing no web activity in the tab.

Discussions

1833 0 1