Sara_Greaves

Jess Korn​ - what Devraj said! You can find out who the contact and account owners are by looking in salesforce. I do it pretty quickly through a salesforce report.

Hi Jess,Are you asking how to send an alert to the account owner instead of the lead owner (because the lead owner was a sales rep who left the company)?

Hi Laurence,Devraj's definitions should help you to interpret your results. Are you using the web page activity and email performance reports? You can find more information about the report types in the product docs. I like the chart here for a quick reference: Report Types - Marketo Docs - Product ...

Thanks for the feedback everyone! If you are using one generic lead scoring program (like Juli James​), can you walk me through how you manage routing leads to your reps? In our organization, reps don't own accounts, contacts, or leads - we have up to 8 reps on one account (one per product portfolio...

Wow - this is interesting. Thanks for sharing.

Definitely keep us updated!

Good catch!

Hi Melissa,Here is a link from product docs: Change the Default From Email and From Label - Marketo Docs - Product Docs .

We have leads in salesforce, but our sales reps can't see leads, only contacts. When a lead become marketing qualified, it is sent to our sales operations group. The sales operations group then converts the lead to a contact and associates the contact with an account. This can occasionally cause pro...

We've had trouble with our smart lists when we have multiple not-ins enclosed in parenthesis, so we create a separate exclusion smart list of ins (per Marketo support's suggestion). To make this more clear, we need to exclude specific states in our emails on occasion. Here is a basic example:We may ...