Gabriel_Ortiz

So, we've been experimenting with POSTing our form submission data directly to ` /index.php/leadCapture/save2. We are interested in doing this because we have our own custom form journey, and we basically followed along with the same logic that's in Marketo's forms2 github. We are using AJAX to POST to Marketo, ie:     this.ajax = $.ajax({ method: "POST", context: this, url: "https://marketostuff.com/index.php/leadCapture/save2", //this is a dummy url contentType: 'application/json', dataType: 'jsonp', timeout: 7000, data: this.payloadState, beforeSend: this.ajaxBeforeSendFn, }) .done( this.ajaxSuccessFn ) .fail( this.ajaxErrorFn ) .always( this.ajaxAlwaysFn );     So out of like 100 or so tests, we've noticed that 2-3 have resulted in a timeout error. Not getting any response headers back.  Everything else is working like a champ! The timeout response looks like:   "response": { "readyState": 0, "status": 0, "statusText": "timeout" }   So, i'm wondering what might be going on if this function works 97-98% of time time, what could be causing the response to timeout? We do have a timeout limit in our AJAX call (7 seconds).... which I imagine is actually timing out. Not sure if things are getting stuck in Preflight... but at the very least we know that we aren't getting any response, so it doesn't seem like a preflight rejection outright.   Does anyone have thoughts? Thanks so much for your help and time, Gabriel ... View more

Doesn't anyone know how to catch marketo submission errors using the JavaScript API, when `save2` does not POST? We are submitting our Marketo forms using the JS API, and are having issues with payload not actually being delivered to Marketo. I've found that the `MktoForms2` object is loading correctly, but in some instances in our production environment, the `submit()` and `onSuccess()` methods are not executing. I've tentatively arrived at the conclusion that there is some kind of error. I can tell the difference because I'm not seeing a POST call to ` index.php/leadCapture/save2 ` in Network. So I want to know why this payload doesn't being delivered! What's worse is this issue only appears to be happening in our production environment, and not in out staging or dev. So naturally it's baffling that the same code would execute differently. Here is the model function for submitting in the background: proto . marketoPayload = function ( marketoPayload ) { return new Promise ( ( resolve , reject ) => { //checks to make sure the Payload exists and that there is a marketo form. // The marketo script will always load, but sometimes here are no actual forms if ( _model . empty ( marketoPayload ) || _model . empty ( MktoForms2 . allForms () ) ){ //define the error message for email const marketoError = `marketo error, NO PAYLOAD: $ { _model . empty ( marketoPayload )} , EXECUTION FAILURE: $ { _model . empty ( MktoForms2 . allForms () ) } ` ; //send error message from the function console . log ( marketoError ); //update the payload APIObj . wp_email_subject = "Failed Marketo Submission" ; APIObj . error_message = marketoError ; APIObj . wp_email_message = JSON . stringify ( APIObj , null , 4 ); //send Fail email var sendEmail = _model . model__handleEmailSubmission ( marketoPayload ) . always (( response ) => { console . log ( 'marketo fail ' , response ); }); //exit this promise reject (); } //marketo exists and is working, let's actually deliver the payload MktoForms2 . whenReady ( ( form ) => { this . debug ( 'Payload Success:' , marketoPayload ); this . debug ( 'this is the form' , form ); form . addHiddenFields ( marketoPayload ); form . onSuccess ( ( vals ) => { console . log ( 'Marketo Success: ' , vals ); return false ; }); form . submit (); APIObj . wp_email_message = JSON . stringify ( marketoPayload , null , 4 ); //send success email var sendEmail = _model . model__handleEmailSubmission ( marketoPayload ) . always (( response ) => { console . log ( 'email response ' , response ); }); resolve (); } ); //end callback } ); //end promise }; ... View more