Diane_Schmid

Diane_Schmid · ‎10-09-2018

I have a non-marketo form embedded on a landing page with email address and name fields and would like to add anyone who fills out the form to a static list in Marketo. What's the best way to go about setting this up? Thanks!

Diane_Schmid · ‎02-13-2018

Yes, I've opened a ticket with Marketo Support and they too were unable to export the list. They have escalated it to their tier 3 team to investigate.

Diane_Schmid · ‎02-12-2018

I keep getting an error when trying to export a smart list that just has a little over 3K leads. I am able to successfully export the other smart lists I'm referencing, but for some reason keep getting an "Error: Export Aborted" message and can't figure out why. Has anyone else ever received this and if so, how have you fixed it?

Diane_Schmid · ‎01-05-2018

I've noticed this as well and even after I adjust it and then go back into the smart list, it changes back. I've also opened a support ticket for this.

Diane_Schmid · ‎09-18-2017

Thanks Sanford - this is exactly what Marketo support said as well!

Diane_Schmid · ‎09-15-2017

Yep! I've decided to add a "change data value" step to my flow as a work around as this campaign is launching tomorrow, and that worked correctly.

Diane_Schmid · ‎09-15-2017

Hi Darrell - it's a custom field for one of our e-letters. I cloned an existing form that was set up the same way and then just swapped out the field name, but for some reason it's just not working.

Diane_Schmid · ‎09-15-2017

I have a hidden field on a form where the hidden value is true, yet when I fill out the form and look at my activity log under the form fill, it's marking that specific field as false. Any idea why it's doing that?

Diane_Schmid · ‎08-18-2017

I'm setting up an email trigger campaign, where when after someone fills out a form on a landing page they will start to receive a series of emails. I don't want to send email #2 to someone who opted out from email #1, so what's the best way to take opt-outs into consideration when setting up the flow steps of the campaign?

Diane_Schmid · ‎08-09-2017

Is there a way to append a token or something to the URL for a landing page so that it automatically prefills a form with an email address? I am sending a 3rd party email that takes a user to a landing page, and I know that if they are cooked in Marketo the form will prefill, but is there a way to have the form prefill if they're not already cookied/in the Marketo database?

Diane_Schmid · ‎05-18-2017

Again, this is something that should be communicated directly to customers. Most customers don't think to check the support page. If the issue is system wide, communication to customers is truly necessary.

Diane_Schmid · ‎05-17-2017

So does this mean that if you have a smart campaign set up in a default program that it will not run?

Diane_Schmid · ‎03-09-2017

We recently started using a localized unsubscribe/preference center as opposed to the global unsubscribe and I just wanted to see if anyone else is doing this as well, and if so, if you have any suggestions on how to accurately track/report on unsubscribes. I'm currently using a smart list that has about 6 filters, so I just wanted to see if anyone else was using a more streamlined process for this.

Diane_Schmid · ‎01-18-2017

I'm trying to set up an A/B date/time test using an email program, but I'm realizing that you can only choose one email and then have it send out at different dates/time, however that's not what I want. What I want to do is have Email A go out at 7am and Email B go out at 6pm. The reasoning for this is, the email is a transactional email and I want to be able to track the conversions back to the specific promotion code associated with the email. So for instance Email A has a promocode of 12345 and Email B has a promotion code of ABCDE, so if the A/B test can only send out Email A at 7am, and then 6pm, I won't be able to track the orders back appropriately. So is there a workaround to this scenario? Thanks!

Diane_Schmid · ‎10-24-2016

Not sure if anyone else has experienced this before, but in my email performance report the open count is at 3,238 as shown below: However, when I run a smart list using the opened email filter, I get a lead count of 3,190. So is the 3,190 the unique opens where the 3,238 is the total opens? And if so, is there an easier way to arrive at the unique opens besides running a smart list?

Diane_Schmid · ‎09-19-2016

Not sure if anyone has any suggestions on this, but we deal with a 3rd party advertiser who we send dedicated email campaigns for and they have a suppression file of about 1 million records. At our previous ESP we would just send the files over and they would be able to suppress them from our campaign. I'm not sure how that same scenario would work in Marketo as we don't want to upload these 1 million records to our instance. Any suggestions would be appreciated!

Diane_Schmid · ‎06-14-2016

Turns out there was a communications limit set on the campaign that I was unaware of, and this is why the remainder of the leads were not sent to. Thanks for your help!

Diane_Schmid · ‎06-14-2016

Thanks Josh. So just to confirm, if my full list size was 78K and I chose a sample size of 50%, then 39K should have received the A/B split, and then the remaining 39K should have received the winner, correct? Because if that's the case, my test did not go out correctly, as my total delivered quantity was only 31K. Thanks again for the quick response.

Diane_Schmid · ‎06-14-2016

I recently set up an A/B email test where I thought 50% of my list was getting the A/B test, and then the remaining 50% would get the winner, but it appears that only 50% of my entire list received the test and winner. My smart list size was 78K, so I was under the assumption that 50% of that would be getting the A/B test, and the remaining would get the winner. However it only appears that 31K names were delivered in total. So with A/B testing, when you choose a sample size, does that really mean that's the total % that will receive both the test and the winner? If that's the case, if I wanted to do an A/B test to the entire list, would I set the sample to 100%? And if it's set to 100%, does that mean 50K will receive the A/B test and after the testing period 50K will receive the winner? Or does it just mean 50K will receive email A and 50K will receive email B? Thanks!

Diane_Schmid · ‎06-07-2016

Does anybody know the specific safe-sender/whitelisting instructions for ATT.net, Bellsouth and SBCglobal? We're sending a message to these specific ISPs and want to make sure they add our sender address as a safe sender, but our audience tends to be older, so we want to be able to provide specific instructions on how to do so. These were the least complicated ones I found, but just figured I'd post to see if anyone had any other instructions. Thanks! In your mailbox, click Options. Go to Mail Options, select Filters. Click Add Filter. Go to From Header and select Contains. Enter the trusted address or domain (email or website) in the box provided. Go to the drop down menu at the bottom with the option Move the message to. Select Inbox. Click Add Filter

Diane_Schmid · ‎06-02-2016

Thanks for tip!

Diane_Schmid · ‎06-02-2016

I'm curious if there's a way to select a random quantity of a list using a smart list. For example, I have a list of 100K subscribers, but I only want to send my mailing to 10K, how would I go about doing that in the smart list setup? Thanks!

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Date Registered	‎04-05-2016 01:25 PM
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