Amber_Hobson

And remember to make sure that the profile that syncs between Salesforce & Marketo can see that field and make changes to it. If the Salesforce sync cannot make changes to that field, your changes won't update SFDC.

Thank you! This helps a lot! I really couldn't figure out what the program success would be used for.

No, I never recieved any answers on this. What we ended up deciding is we have a tag for email blast and then one for email series. Our email series has progression steps to go from emails 1 through 6 and we left a large gap in case we decide on having more emails in the future. We basically decided...

We actually, instead of building a campaign, use one of the analytics reports called email link performance. This shows for each email, all of the links in the email and then the number of total clicks and unique clicks. The one thing to remember is that if you use the same link twice, you'll need t...

You can still run reports to get the open rates and such. We use the statuses primarily for our sync with Salesforce. This way our sales group can easily look at a contact to see if they have received an email, opened it or clicked the links.

It depends on if you're using your progression statuses. If Operational doesn't have the statuses that you want a lead to cycle through for that program, you'll need to add them. I know that no matter the email type, we always want the status to update for delivered, opens and clicks.

We actually do it a bit different. Instead of creating a list for our random sample, we do it at the send email level. Our lists are normal for the campaign. Then when we pick "Send Email" in the flow, we do an option so if random sample is whatever then send email 1a and the default is to send emai...

Love it! I can see the My Bookmarks being one of my favorite new things!

I know that ours happened twice because we reached the maximum number of API calls for our SFDC instance. It took us a long time to figure that this was why it had happened, but we noticed we had a high number for the last 24 hour period and were able to figure it out that way.