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Hi Vendredi,Check out this dicussion for an explanation of how the Leads column works in Email Link performance: https://community.marketo.com/MarketoDiscussionDetail?id=90650000000Pw6SAAS
Hi Takehiro,Currently this is not directly supported. The common method to do this is to have a campaign in Marketo set up to be requested via the Campaign is Requested trigger. In the flow of the campaign you have an Interesting Moment flow step containing a my token. You would then use the Reque...
Hey David,Marketo mandates an insert operation with the native sync if no GUID is yet associated with the Marketo-side record, so we can't force it to write into the webhook-created record. Have you looked into an automated merge on the CRM side? The synch will track these and merge the records in...
Hi Sue,Sync activities for individual records are maintained in each lead/contact's activity log for changes made to and from SFDC. What exactly is it that you're looking for?
Hey Jennifer,If you haven't yet, check out templates.marketo.com for a lot of examples of responsive email templates which you can import to your Marketo instance.
Hi Christina,Do you know which specific drupal module you're planning to implement(a link, perhaps)? There seem to be several and it's difficult to answer your questions without knowing exactly what methods it uses to integrate with Marketo.
Hey Robert,Sugar has a fairly comprehensive overview here which may help answer some of your questions regarding this: http://support.sugarcrm.com/02_Documentation/035_Installable_Connectors/Marketo/Marketo_User_Guide/
If you're sending a sample email, the tokens will not be able to populate unless you've got a default value or select a lead to pull details from.
I've seen several instances of the case that Dory suggested where a previous coworker's email is sent the their inbox. You can generally track these down with a smart list of Company Name and Was Sent Email, to identify records from the same company. Alternate company names, subsidiaries, and emai...
Hey Jennifer,The First and Last name are loaded through the Add-in registration process when the user installs the add-in in their client. Once they've compelted this process, the name that each user inputs during registration will populate there.