Kenny_Elkington

Marketo Employee

Joined the community 05-02-2015

Marketo Employee

Portland, OR

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Re: Salesforce synch error

by Kenny_Elkington in Product Discussions 07-16-2014
Latest Post 07-16-2014 by Kenny_Elkington

In addition to the information which Julie provided, this can be related to the Marketo sync user attempting to access a record or create a child of that record during a time when ...
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Re: Lead creation via SOAP is buggy

by Kenny_Elkington in Product Discussions 07-16-2014
Latest Post 07-16-2014 by Kenny_Elkington

Hi Grant,The <Email> element is case sensitive. The lack of capitalization is the likely culprit.
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Re: Form for Unknown Visitor vs Known Visitor

by Kenny_Elkington in Product Discussions 07-16-2014
Latest Post 07-16-2014 by Kenny_Elkington

Hey Wes,You can use either Progressive Profiling(https://community.marketo.com/MarketoArticle?id=kA050000000LHAFCA4) or Show Custom HTML for Known Leads(https://community.marketo.c...
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Re: Do accounts in Salesforce get emails in Marketo?

by Kenny_Elkington in Product Discussions 07-16-2014
Latest Post 07-16-2014 by Kenny_Elkington

Hi Lauren,Jason is correct. Marketo does not treat Accounts as records which can receive Email directly(except in the case that you are using Person Accounts, but this is a special...
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Re: Deletion of Data Base

by Kenny_Elkington in Product Discussions 07-16-2014
Latest Post 07-16-2014 by Kenny_Elkington

Hi Harry,If you've already got this list set up in your lead DB of the specific 3100 records you want to delete, you can use the Select All and Delete Lead buttons from this list t...
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Re: Lead creation via SOAP is buggy

by Kenny_Elkington in Product Discussions 07-16-2014
Latest Post 07-16-2014 by Kenny_Elkington

Hi Grant,There are several issues with the formatting of your particular SyncLead call. Emailis expected prrior to the leadAttributeList in your attributes, attrType must come ...
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Re: Embedded form not showing up on page

by Kenny_Elkington in Product Discussions 07-16-2014
Latest Post 07-16-2014 by Kenny_Elkington

Hey Mike,It looks like you edited the HTML of a rich text section and then added the Forms 2 embed code into it. When you add script tags to a Marketo LP in this way, they're comme...
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Re: In a flow for a smart campaign, do all the actions happen in a certain ...

by Kenny_Elkington in Product Discussions 06-30-2014
Latest Post 06-30-2014 by Kenny_Elkington

Hi Angela,Smart campaigns alwas execute the flow in a linear order, so in your example it will go like this:Campaign startsWait for three DaysSend Email 1Wait for 10 DaysSend Email...
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Re: Can Marketo sync with a SFDC Developer Demo Org instance?

by Kenny_Elkington in Product Discussions 06-25-2014
Latest Post 06-25-2014 by Kenny_Elkington

Hi Mike,The Marketo sync will work with developer instances. This is not recommended however, as you cannot subsequently sync it to a new SFDC instance at a later time.
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Re: API Calls and Forms 2.0

by Kenny_Elkington in Product Discussions 06-24-2014
Latest Post 06-24-2014 by Kenny_Elkington

Hey Val,It's really dependent on the requirements you have. Forms 2.0 forms will only post directly to a marketo instance, so if you have a requirement for data to go to one of you...
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