Monica_Wright

Monica_Wright · ‎02-19-2020

Thanks. I tried the Data Value Change approach and it didn't work (using the constraint "Reason contains list unsubscribe"). Maybe we don't have some kind of tracking in place? However, the example that @SanfordWhiteman shows here does work - https://nation.marketo.com/t5/Product-Discussions/Do-people-who-use-the-list-unsubscribe-header-show-up-as/m-p/295256/highlight/true#M166799

Monica_Wright · ‎02-19-2020

All set. Thanks for your help.

Monica_Wright · ‎02-18-2020

Thanks! And DO SHARE the other shortcomings, or point me in the right direction!

Monica_Wright · ‎02-18-2020

Hi Amit, Clarifying this comment: "These unsubs through list-unsubscribe header will not show up in the native email performance report." Are you saying that these people are NOT counted as unsubscribed in the email performance report? That was my original question. I know they become unsubscribed in the Activity Log, but I want to confirm that these people who do unsubscribe are also counted in the email performance report. Thanks!

Monica_Wright · ‎02-17-2020

Thanks for such a prompt response. But there is no direct way to report on the people who use list-unsubscribe, correct? We are noticing mostly because we are tracking our unsubscribe pages using hidden fields, and list-unsubscribe is simply those unsubscribed people without those fields.

Monica_Wright · ‎02-17-2020

We have been digging into our unsubscribe sources and noticed a significant amount are coming from list-unsubscribe. For the people who unsubscribe using the list-unsubscribe header, I am assuming that they are NOT counted in email analytics? I do know that unsubscribers need to use a form to be counted as an unsubscribe from a specific email asset. (This article is also a good reference.) Thanks for confirming.

Monica_Wright · ‎09-03-2013

Thanks Michelle, it's too bad that this feature acan't be more customized. As a result of the awkward user experience, we've chosen not to implement it. We just can't risk having emails being forwarded without any context of why the recipient is receiving it, or where they are coming from. Fingers crossed that this update happens soon.

Monica_Wright · ‎08-30-2013

When using the Forward To A Friend feature, is there a way to add a custom message to the recipient? And a from field? While testing out this feature I noticed that when I receive a forwarded email, I just get it blindly without any context. It would be nice to have some kind of intro on the forwarded email explaining why the recipient is receiving this email and who is sending it to them. Something like: Monica Wright (email address) thought you might be interested in checking out (newsletter) by (Company) Interested in signing up? (with a link to sign up page) Can we do that?

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Date Registered	‎08-28-2013 05:02 AM
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