Laura_Abbott

I'm looking at some Email Performance Reports that I created last year and the numbers have changes dramatically. e.g. when I checked one particular report in November last year the total sent number was: 799,535 (now 662,867) and the average open rate was 18.0% (now 22.3%) . These reports have been...

I've noticed a key discrepancy between the number of clicked links and viewed page for one of our campaigns. We have 37 people clicked on a link in an email but 130 visiting the linked page. The only place this page is linked is in that email.What's more interesting is that most of the people who ha...

We're having problems with our emails rendering in Outlook in Windows 10. They have a really narrow text area while the email itself is much wider - causing recipients to have to scroll right to read the text.Anyone else with this problem or know a fix?The template code is below. ...

I want to create a report which measures engagement with an engagement stream based on length of time in the stream/number of emails received. E.g. 50% of people clicked on the first email they received, 20% of people clicked on the second etc I expect there to be a drop off in engagement over time ...