Laura_Abbott
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10-18-2018
04:19 AM
Thanks for the replied everyone. I thought that was the case but I saw some conflicting information on the community.
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10-18-2018
02:40 AM
I'm looking at some Email Performance Reports that I created last year and the numbers have changes dramatically. e.g. when I checked one particular report in November last year the total sent number was: 799,535 (now 662,867) and the average open rate was 18.0% (now 22.3%) . These reports have been untouched and we haven't deleted any programs. We cleaned our database and deleted some records in November. Would this have meant that these records have been removed from our email performance reports and changed the numbers?
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06-06-2018
07:36 AM
I've noticed a key discrepancy between the number of clicked links and viewed page for one of our campaigns. We have 37 people clicked on a link in an email but 130 visiting the linked page. The only place this page is linked is in that email. What's more interesting is that most of the people who have apparently viewed the page but not clicked the link are from the same company (a big enterprise client) but do not comprise all of our records for that company. They are also almost all engaging at the same time - receiving the email at 6pm 4th June and viewing the page 12pm 5th June. Looking at individuals they seem to have received the email but not opened or clicked but are registering as viewed the page. We have considered that maybe the link was shared in the organisation but we are only seeing this activity for users (who would have received this email) and not for any prospects (who would have received a different link) we've ruled that out. I suspect it's something to do with a spam block or security software but I was hoping someone else could shed some light.
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03-02-2018
08:29 AM
1 Like
Now running tests... which makes more sense
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03-02-2018
08:28 AM
Thanks for your help. We've run our code through the inliner tool and it seems to have fixed the templates for our Windows 10 colleagues. We're not running further tests including full email content and checking it's not causing problems with our rendering in other browsers
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03-02-2018
05:58 AM
Sure, here you go. Annoying that it's the only one we can't preview. further investigation after posting this led to this article on email on acid: https://www.emailonacid.com/blog/article/email-development/coding-for-windows-10-mail-app That suggests it could be something to do with the 100% width containers. My HTML/CSS knowledge is pretty basic though so I'm not sure.
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03-02-2018
03:37 AM
1 Like
We're having problems with our emails rendering in Outlook in Windows 10. They have a really narrow text area while the email itself is much wider - causing recipients to have to scroll right to read the text. Anyone else with this problem or know a fix? The template code is below. <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" " http://www.w3.org/TR/html4/loose.dtd "> <html lang="en"> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <meta name="viewport" content="initial-scale=1.0"> <!-- So that mobile webkit will display zoomed in --> <meta name="format-detection" content="telephone=no"> <!-- disable auto telephone linking in iOS --> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <!-- enable MQ on Windows Phone --> <title>Evaluate</title> <style type="text/css"> /* Resets: see reset.css for details */ .ReadMsgBody { width: 100%; background-color: #ebebeb;} .ExternalClass {width: 100%; background-color: #ebebeb;} .ExternalClass, .ExternalClass p, .ExternalClass span, .ExternalClass font, .ExternalClass td, .ExternalClass div {line-height:100%;} body {-webkit-text-size-adjust:none; -ms-text-size-adjust:none;} body {margin:0; padding:0;} table {border-spacing:0;} table td {border-collapse:collapse;} .yshortcuts a {border-bottom: none !important;} .flexImage{max-width: 600px;} .flexImageCell {line-height:5px;} .prehead{display:none !important;visibility:hidden;opacity:0;color:transparent;height:0;width:0;font-size:1px;line-height:1px;max-height:0px;max-width:0px;overflow:hidden;mso-hide:all;} img{-ms-interpolation-mode: bicubic;} /* Force IE to smoothly render resized images. */ body, table, td, p, a, li, blockquote{-ms-text-size-adjust:100%; -webkit-text-size-adjust:100%;} /* Prevent Windows- and Webkit-based mobile platforms from changing declared text sizes. */ /* Constrain email width for small screens */ @media screen and (max-width: 585px) { table[class="container"] { width: 100% !important; } table[class="container-last"] { width: 100% !important; padding-top: 20px; } td[class="padcell"] { width: 10px !important; } } /* Give content more room on mobile */ @media screen and (max-width: 585px) { td[class="container-padding"] { padding-left: 10px !important; padding-right: 10px !important; } } /* image control */ @media screen and (max-width: 585px) { img[class="flexImage"] { height:auto !important; width:100% !important; } img[class="flexRule"] { height:auto !important; width:90% !important; height: 1px !important; } /* Mobile styles */ td[class="title"] { text-align: left !important; display: block; padding-top: 10px !important; line-height: 16px !important; /*padding-bottom: 20px !important;*/ padding-left: 0 !important; padding-right: 0 !important; } td[class="logo"] { text-align: right !important; display: block; /*padding-top: 12px !important;*/ /*padding-bottom: 18px !important;*/ padding-left: 0 !important; padding-right: 0 !important; } td[class="mobile-h1"] { font-size: 36px !important; line-height: 36px !important; } td[class="mobile-h2"] { font-size: 24px !important; line-height: 28px !important; } td[class="mobile-h2-download"] { font-size: 24px !important; line-height: 28px !important; } a[class="tocLink"] { font-size: 14px !important; line-height: 28px !important; } /* hide elements on mobile */ table[class="hideOnMobile"] { display: none; } td[class="hideOnMobile"] { display: none; } } /* Styles for forcing columns to rows */ @media only screen and (max-width : 585px) { /* force container columns to (horizontal) blocks */ td[class="force-col"] { display: block; width: 100%; padding-right: 0 !important; padding-left: 0 !important; } /* Gmail fix */ *[class="gmail"] { display: none !important } } </style> <!--[if gte mso 15]> <style type="text/css"> table { font-size:1px; line-height:0; mso-margin-top-alt:1px; } </style> <![endif]--> </head> <body style="margin:0; padding:0;" bgcolor="#ffffff" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0"> <div class="prehead" style="display:none !important;visibility:hidden;opacity:0;color:transparent;height:0;width:0;font-size:1px;line-height:1px;max-height:0px;max-width:0px;overflow:hidden;mso-hide:all;"> <div class="mktEditable" id="previewText">Edit this and ensure it's at least 90 characters long</div> </div> <!-- 100% wrapper (white background) --> <table border="0" width="100%" height="100%" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td align="center" valign="top" bgcolor="#ffffff" style="background-color: #ffffff;"> <!-- ::MODUlE Gmail fix --> <table width="600" cellpadding="0" cellspacing="0" class="container"> <tr> <td class="gmail"> <img alt="" width="600" height="1" border="0" style="display:block;min-height:1px;max-height:1px;width:600px;min-width:600px;" src=" http://info.evaluategroup.com/rs/607-YGS-364/images/px-vantage.gif "> </td> </tr> </table> <table border="0" width="600" cellpadding="20" cellspacing="0" class="hideOnMobile" bgcolor="#f3f2f3"> <tr> <td align="center" bgcolor="#ffffff" style="font-size:11px;line-height:11px;font-family:Arial,Helvetica,sans-serif;color:#7e7e7e;text-align:right;text-decoration:none"><div class="mktEditable" id="web"><a href="{{system.viewAsWebpageLink}}" style="font-size:11px;line-height:11px;font-family:Arial,Helvetica,sans-serif;color:#7e7e7e;text-align:right;text-decoration:none">Web version</a> | <a href="{{system.forwardToFriendLink}}"style="font-size:11px;line-height:11px;font-family:Arial,Helvetica,sans-serif;color:#7e7e7e;text-align:right;text-decoration:none">Forward to a Colleague</a> </div></td> </tr> </table> <!-- EN intro para --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td class="container-padding" bgcolor="#ffffff" style="background-color: #ffffff; padding-left: 24px; padding-right: 24px;"> <table border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td align="left" bgcolor="#ffffff" style="font-size:15px;line-height:24px;font-weight:normal;font-family:Arial,Helvetica,sans-serif;color:#333333;"><div class="mktEditable" id="enintro">Dear Laura,</div></td> </tr> </table> </td> </tr> </table> <!-- :spacer --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr style="font-size:1px; line-height:0; -webkit-text-size-adjust:none;"> <td bgcolor="#ffffff" height="20"><font style="display:none;"> </font></td> </tr> </table> <!-- EN header --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td class="container-padding" bgcolor="#ffffff" style="background-color: #ffffff; padding-left: 24px; padding-right: 24px;"> <table border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td align="left" bgcolor="#ffffff" style="font-size:15px;line-height:24px;font-weight:bold;font-family:Arial,Helvetica,sans-serif;color:#333333;"><div class="mktEditable" id="enheader">Support client's business processes in Japan with the first consensus forecasts to 2022 - <a href="#">Find out more</a></div></td> </tr> </table> </td> </tr> </table> <!-- :spacer --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr style="font-size:1px; line-height:0; -webkit-text-size-adjust:none;"> <td bgcolor="#ffffff" height="20"><font style="display:none;"> </font></td> </tr> </table> <!-- EN main --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td class="container-padding" bgcolor="#ffffff" style="background-color: #ffffff; padding-left: 24px; padding-right: 24px;"> <table border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td align="left" bgcolor="#ffffff" style="font-size:15px;line-height:24px;font-weight:normal;font-family:Arial,Helvetica,sans-serif;color:#333333;"><div class="mktEditable" id="enmain"><a href="#">According to our forecasts</a> the Japanese pharmaceutical market is set to grow at a compounded average growth rate (CAGR) of 3.3% between 2017 and 2022, significantly lower than the worldwide outlook (6.5% CAGR). <a href="#">Find out more</a>.<br><br>Make faster business critical decisions with Evaluate’s industry-leading consensus forecasts, combined with historical sales and sales by indication for the Japanese market.<br><br><a href="#">Evaluate Japan Drug Forecasts</a> include over 1,000 marketed and R&D products which make up over 80% of the total Japanese market value in 2016:</div></td> </tr> </table> </td> </tr> </table> <!-- :spacer --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr style="font-size:1px; line-height:0; -webkit-text-size-adjust:none;"> <td bgcolor="#ffffff" height="20"><font style="display:none;"> </font></td> </tr> </table> <!-- EN highlights --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td class="container-padding" bgcolor="#ffffff" style="background-color: #ffffff; padding-left: 24px; padding-right: 24px;"> <table border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td align="left" bgcolor="#ffffff" style="font-size:15px;line-height:24px;font-weight:normal;font-family:Arial,Helvetica,sans-serif;color:#333333;"><div class="mktEditable" id="enhighlights"> <ul> <li><strong>Product Valuation</strong> - Create product and company portfolio valuations for Japan market with standardised consensus forecasts to 2022</li> <li><strong>Competitive Analysis</strong> - Benchmark product performance and map uptake trends and key drivers for Japan market</li> <li><strong>Market Sizing</strong> - Model future dynamics of Japanese market to 2022 and compare with worldwide, USA and EU consensus forecasts</li> <li><strong>Sales by Indication</strong> - Model product sales at indication level and identify the key growth drivers</li> <li><strong>Horizon Scanning</strong> - Map pipeline assets likely to launch by 2022 and measure impact to understand future asset value</li> </ul> </div></td> </tr> </table> </td> </tr> </table> <!-- :spacer --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr style="font-size:1px; line-height:0; -webkit-text-size-adjust:none;"> <td bgcolor="#ffffff" height="20"><font style="display:none;"> </font></td> </tr> </table> <!-- EN signature --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td class="container-padding" bgcolor="#ffffff" style="background-color: #ffffff; padding-left: 24px; padding-right: 24px;"> <table border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td align="left" bgcolor="#ffffff" style="font-size:15px;line-height:24px;font-weight:normal;font-family:Arial,Helvetica,sans-serif;color:#333333;"><div class="mktEditable" id="ensignature"><a href="#">Contact me today</a> to find out how Evaluate Japan Drug Forecasts can help you make better commercial decisions.<br><br>Kind regards,<br>The Evaluate Team</div></td> </tr> </table> </td> </tr> </table> <!-- :spacer --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr style="font-size:1px; line-height:0; -webkit-text-size-adjust:none;"> <td bgcolor="#ffffff" height="20"><font style="display:none;"> </font></td> </tr> </table> <!-- EN footer --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td class="container-padding" bgcolor="#ffffff" style="background-color: #ffffff; padding-left: 24px; padding-right: 24px;"> <table border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td align="left" bgcolor="#ffffff" style="font-size:15px;line-height:24px;font-weight:normal;font-family:Arial,Helvetica,sans-serif;color:#333333;"><div class="mktEditable" id="enfooter"><a href="mailto: evaluatepharma@evaluategroup.com "> evaluatepharma@evaluategroup.com </a><br>T: </div></td> </tr> </table> </td> </tr> </table> <!-- :spacer --> <table class="container" border="0" width="600" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr style="font-size:1px; line-height:0; -webkit-text-size-adjust:none;"> <td bgcolor="#ffffff" height="20"><font style="display:none;"> </font></td> </tr> </table> </td> </tr> </table> <!--/100% wrapper--> </body> </html>
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06-17-2016
08:03 AM
Thanks, I'm not sure I will see decline either although our current nuture campaign at the moment is pretty basic and not great. I'm just hoping to see what happens now to benchmark against my improvements. I can only see engagement score against the emails themselves not against time someone has spent in the nuture campaign or the amount of emails they have received.
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06-17-2016
06:33 AM
I want to create a report which measures engagement with an engagement stream based on length of time in the stream/number of emails received. E.g. 50% of people clicked on the first email they received, 20% of people clicked on the second etc I expect there to be a drop off in engagement over time and would like to use this as a metric when measuring success.
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06-06-2016
08:05 AM
1 Like
I am trying to personalise the subject line. However, I also need the following sentence to be different depending on whether the name field has a value. I know the basic option is: {{lead.First Name}}, have your say on the new Evaluate website but without a name I end up with ",have your say on our new website." What I want: Personalised: Steve, have your say on our new website - Non personalised: Have your say on our new website. I'm sure the answer is simple but I can't find it anywhere!
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Public Statistics
| Name | |
| Date Registered | 05-31-2016 03:43 AM |
| Date Last Visited | Thursday |
| Total Messages Posted | 11 |
| Likes Received | 3 |
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