Elliott_Lowe1

Smart campaigns with an advanced wait step that use a Date Token are only valid if the smart campaigns are triggered; however, the option to include a Date Token is provided when there is no trigger in the smart list. In this case, when you try to run the smart campaign, an error message is display...

Our subscription expiration date is in a field on the Account object. I have a subscription expiration reminder email that references that date via a field token; however, the format of the date is yyyy-mm-dd, but I want it to be mm-dd-yyyy. I tried to create a My email token with a velocity scrip...

When an older lead is auto-merged with a newer lead, the default behavior is for the newer lead's field values to overwrite the older lead's field values. While this might be appropriate for many fields, it is rarely appropriate for source attribution fields like Original Referrer, Original Source ...

We have several custom Opportunity fields that are no longer used and are preparing to delete them from SFDC, but I want to be sure that it won't cause a sync error.. So first I made the fields not visible to the Marketo Sync profile. In Field Management, the field name now has "Hidden" appended t...

Did anyone experience any odd issues during the extraordinary SFDC Outage from May 9 - 10? We had one SFDC Lead that according to Marketo was converted to a Contact by one of our sales reps on May 10, but in SFDC there is no Contact only the Lead record. Did Salesforce roll back some of the change...