Elliott_Lowe1

@Dan_Stevens_ Can you successfully merge a Marketo only with a Marketo record that is synced to Dynamics?

Replying long after this post. I joined RingLead around this time and about the same time a major investment was made in advancing the RingLead platform. I can confidently attest that the product has been dramatically improved including its integration with Marketo. We now have hundreds of very hap...

Shameah Abraham‌ we experienced a similar issue with support.I had to submit an email @ 2:03 PM EST Sunday to support@marketo.com because I was unable to access My Cases in the Community. After that the following communications were received by me indicating a lack of coordination and response by Ma...

Sanford Whiteman‌ will those cookies that were associated with the 'losing' record in the merge be reassociated with the 'winning' record?

Other alternatives are to bulk deduplicate via Salesforce using a third-party app such as RingLead DMS. The ideal scenario is to prevent the duplicates in real-time, which can also be done via RingLead DMS on new records imported to Salesforce or created by users in Salesforce. RingLead also has a...

How are you determining that the lists you are importing (presumably through Marketo list import) are creating duplicate records? Marketo will not create a duplicate record via its list import or form submission if the email address is the same. However, If the records are being imported into Sale...

Agree with all in regards to creating duplicates. There is a very narrow use case for this and it doesn't sound like you fit this case. If you sales team insists on creating duplicate records, there are solutions to either prevent this or to merge these after the fact, so that important metrics li...

Records added to Marketo via the API (also via salesforce.com, New lead, etc.) are not automatically deduped using the email address. For that you will need to either have your API call check for an existing record with the same email address and update, rather than create a new record. If you don'...