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They key here is the ability to identify those customers in SFDC. This is an area where most people have issues. If you have your lead lifecycle mapped out, you can identify all of your customers and exclude them from your mailings if you choose.This is obviously harder if they come in with a gmail ...
If you could subscribe to a smart list you could do this easily. I'd recommend you add a vote for the idea here: https://community.marketo.com/MarketoIdeaDetail?id=08750000000HAX9AAO
There is, but you need custom code in order to accomplish it.
Hi Jill,Are you using forms 2.0?One thing I've noticed is forms 2.0 seems to pick up certain picklist field values automatically. Really seems to be hit or miss on whether or not it decides to pick up the values, based on what I've seen.It would be great if someone from Marketo could give us a defin...
Wait steps will impact any flow steps until another wait step is added.In your example, wait step #2 would only impact 3, 4 and 5. #6 would impact 7 & 8.
Hi Erica,You should be able to find your Success Path Analyzer in the Analytics section of Marketo at the top left underneath the 'Analyzer' section.You don't create this, its always there for you, however you do need to create the model that will populate this analyzer with data and the smart campa...
If you use Marketo's send to a friend token, you can get information on who the email is forwarded to.To find everyone whom an email was forwarded to, you can use the 'Received Forward to a Friend' filter. Similarly, you can see all the people who forwarded emails using the 'Sent Forward to a Friend...
Amber, I agree. I am also running into problems where my reps are merging two leads and it is causing them to become Marketing Qualified, even though they have not taken any action recently.I understand in some cases that you would want the scores to add together, but I think this would be a much sm...