Ed_Wong

Nice! Got it to work. Thank you, again! For others, i added a new Rich Text field in the form containing nothing but <span id="showEmail"></span> save & approved the form re-save & approved landing page ... View more

hey Sanford, I was also trying to get this to work with no success. I added the Code above to the Form's reich text editor and it seemed to get commented out with // [CDATA each time i saved. However i was able to use the HTML widget in the unsub landing page level and it was appearing in the source code of the page. But it still does not reveal the email value with passed on the URL param thru the hidden field. I think it may have something to do with the span id you described above. Can you elaborate if I need to add a span somewhere and where to add it? Here is my Landing page: Quora for Business - Unsubscribe ... View more

This is great info. Helps with my education on all of this. Thank you. I also just received a Marketo bulletin which may also explain things too. If it helps anyone else. summary: Munchkin Activities Recording Issue We identified a service issue with Munchkin tracking that may have caused web page activities to not get recorded. No other Marketo services were impacted. This only affected customers on Munchkin V2 with the “Do Not Track” browser setting set to “Support”. The service issue has been resolved, and Munchkin processing has resumed. We are now working to backfill the Munchkin activity events that were not recorded during the impacted timeframe. Remediation: Once the cause was identified, our team developed and deployed a patch on April 30, 2019, to correct the piece of code that introduced this issue. To backfill the activity data that was not recorded during the impacted timeframe, our team is developing a script to restore the data back into the activity logs. When first added, this data may show incorrect timestamps for a short time. However, it will eventually reflect the accurate time the activity occurred. Campaigns that would have been initiated by the activities that occurred during the impacted timeframe will not be replayed. ... View more

Interesting. What are some causes of sessions not be associated? Thanks for the followups and helping with this. Much appreciated. ... View more

Ok - this just happened, I didn't make any changes other than putting back our domain as allowed domain. But this mysteriously just started working again and the view webpage events just came in all at once. Checked with other's on the team and their lead records now show the activity too. Any idea why it seems like this didn't work and all of sudden comes in all at once? ... View more

ah - got it. I looked at my own lead record and I don't see any activity under that lead record pertaining to the link and no date/timestamp that corresponds to me clicking on this. The only logs I see for today's date is engagement program content exhausted. Additionally, there seems to be a broader gap with maybe the logging here. I created a filter (not trigger, of anyone visiting a website page containing "/image/" portion of the URL where we house all of the pdf's we're using with this method. Basically all of the pdf's we'd like to track are under this URL: ...process-redirect#https://go.quoraforbusiness.com/rs/384-CMP-465/images/[X].pdf . Under qualified, i return about 27 lead records here in the last 30 days. However when I go to the redirector page stats with report settings Last 30 days I show 1600 page visits, and over 90 page visits today alone. Seems like we're missing a lot. Is there anything at the admin level with our munchkin code that I can look at that might inform why this gap exists? ... View more

ah got it. so instead of hosting the file on another domain, i simply removed quoraforbusiness.com domain variations from the var section of the allowed domains in your code. Now, when I try the URL the message says: • • • • • • • • • Asset URL not allowed. How do I check if the munchkin gets logged ... View more

Sanford Whiteman wrote: Change the asset to a disallowed URL: any change? Not sure I follow this part. ... View more

thanks for helping take a look. here is one of them https://go.quoraforbusiness.com/process-redirect.html#https://go.quoraforbusiness.com/rs/384-CMP-465/images/Custom_Audiences.pdfhttps://go.quoraforbusiness.com/process-redirect.html#https://go.quoraforbusiness.com/rs/384-CMP-465/images/Auction_Insights.pdf https://go.quoraforbusiness.com/process-redirect.html#https://go.quoraforbusiness.com/rs/384-CMP-465/images/Auction_Insights.pdf ... View more

Hi Sanford, I tried this and it seemed like a great solution. I also created a trigger to place people into salesforce campaigns to track those who had viewed the content. Seemed to work great for a few months, However It seemed to stop working recently - where If i tested redirect link myself or had a coworker test the link, they wouldn't be tracked or brought into the triggered campaign. No changes where done recently it just seemed to have stopped. I do have to admit that I don't know what the requirements are and for who this work work for and for who it will not. On the very basic level, my assumptions are that it works for people whom we've already cookie'd with the munchkin previously? Does the munckin expire and perhaps that's why It may no longer work for some people? ... View more