Nicole_Mossinge

Hi Yifat:Sometimes you need a bit of a wait between the form submission and sending the confirmation email - just to give Marketo and GoToWebinar time to exchange the registration information.Could you please insert a wait step of, say, 5 minutes, retest, and let us know what happened?

If you have better alternatives, I'm sure our proudct managers would love to hear about them.

Have you tried a different browser? We usually recommend FireFox.

Email clients are very limited in their HTML capabilities, and even more limited when it comes to CSS. However, the web browsers you use to preview your emails, or view them as a web page, are not.How are you creating your emails - are you using an editor like Dreamweaver? Such editors usually desig...

Hi Hitoshi: Yes, you need two completely separate Sandboxes for testing.

Try this: Go to the Actions menu, and load the Activity Log of the record in Marketo. If you see the emails in the Log but not in the Sales Insight section, you may want to contact tech support.I'm not really sure what we would be missing in that case.

Are you referring to the Email tab that you see under the "Marketo" tab in Salesforce? That one shows only the emails the user has sent through Sales insight.However, if you open the Lead or Contact and look at the Sales Insighht secion there, you should see all emails listed that were sent to this ...

Here are the most common ways how you may add duplicates to your Marketo instance:1. You import a list that includes the same email address twice2. You manually enter duplicates in Marketo, under Lead Database3. You have duplicates in your CRM (e.g. Leads and Contacts with the same email)Have you el...

Go to your Marketo Admin - Salesforce, and see, if any such default values are set for the sync.If not, you'll have to do some detective work to find how these are set. Find a lead record with those values and look at their Activity Log. You should be able to identify the campaign that sets these va...

I usually build a Smart List, called "Has Open Opportunity". It filters out all records that are associated with an Opportunity where the Stage IS NOT "Closed Lost" or "Closed Won"Then, in the transition for the model, you can simply trigger off of Opportunity is Updated, where Stage IS "Closed Lost...