Meghan_Fisher

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Joined the community 01-02-2017

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List Upload Failed-No Special Characters

by Meghan_Fisher 11-15-2018

I've never had an issue uploading lists until yesterday when two separate lists have failed to upload. Marketo support is saying there are special characters in the list and that @ and . are included as a special character. That makes no sense to me because it's an email marketing platform so an @ i...

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1714 0 1

Email Marketing Lead Management Marketing Marketing: Digital Marketing (Social Mobile and more) Marketing: Email Marketing & Brand Marketing Marketing: Lead & Demand Generation
Re: SalesForce Creating Duplicates with Leads Pushed from Lead Scoring

by Meghan_Fisher 06-23-2017

Hi Christine ,Yes we do.

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1695 0 0
SalesForce Creating Duplicates with Leads Pushed from Lead Scoring

by Meghan_Fisher 06-22-2017

Hi there,We are having an issue right now where when someone reaches our lead score threshold and is automatically pushed to SalesForce it is creating a separate, duplicate lead for those customers or leads who are already in SalesForce. Has anyone else had this issue? I would assume there is some w...

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2013 0 3
Emails coming through with spaces that weren't showing in the edit ema...

by Meghan_Fisher 05-19-2017

Does anyone else have extra spaces randomly in their emails that do not show when editing the email text in Marketo? 80% of my emails that I send out have these extra spaces in them that I don't have when editing the text so I have to delete the whole word and rewrite it. It's make me nervous sendin...

Discussions

5341 1 3

Marketing: Email Marketing & Brand Marketing
Re: Email Alert Link to SalesForce Profile

by Meghan_Fisher 04-26-2017

Okay I see. That makes sense. We have pretty extensive lead scoring set up so we only get about 1-5 MQL leads come through in this email alert so I don't foresee that being a huge problem over the next year or so.I really appreciate you bringing that up now so if it becomes an issue one day I won't ...

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1074 0 0
Re: Email Alert Link to SalesForce Profile

by Meghan_Fisher 04-26-2017

Can you please expand on that a little? I just started looking into the Salesforce API's lol so I am still new to that set up

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4035 0 2
Re: Email Alert Link to SalesForce Profile

by Meghan_Fisher 04-26-2017

Thank you Sanford! I had taken out the wait step after typing it this morning but it seems that adding "Sync Person to SFDC" before the alert works! Turns out it is a really simple work around. We'll see how it continues to work as we go and update on here for anyone experiencing these issues.

Discussions

4035 1 4
Re: Email Alert Link to SalesForce Profile

by Meghan_Fisher 04-26-2017

Thanks for the idea Jason! We added a five minute wait step but it hasn't worked yet. Any idea how long it typically takes to push to Salesforce? We can't wait much longer than 5 minutes so hopefully it doesn't take 15-20 minutes.Also, from what I know with Hubspot, they added a much deeper integrat...

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4035 0 6
Re: Email Alert Link to SalesForce Profile

by Meghan_Fisher 04-20-2017

Thanks Greg, but we are looking for a way to click through to Salesforce in an email when the lead is not yet in both salesforce and marketo...Hubspot had that capability.

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4035 0 0
Email Alert Link to SalesForce Profile

by Meghan_Fisher 04-20-2017

Has anyone been able to find a way around using the SFDC Send Alert Info Token restriction that the lead must be in BOTH Marketo and Salesforce? The issue is that people filling out our forms and coming in are NEW leads and have not been added to Salesforce before the email. Any help on this would b...

Discussions

4757 1 10

Email Marketing Integrations Lead Management Partners Sales Insight