Amanda_Opitz

Hello, I'm exploring nested programs in nurture programs and would just like some help/clarity on a few things.  We'd like to send out a series of blogs, where the member will receive the next blog regardless of interaction. We only have two of the blogs written so far, so I've put those in an initial "Pre-Launch" stream. When the third blog is ready I'd like to activate the program in the second stream called "Launch." Q1: When someone is added to the engagement program, do they immediately receive the first email (Program: Blog 1), or does it wait for a three-week point from the start date? If it does wait, is there a way to change that so it sends immediately? Q2: If have the transition rules shown below, how can I ensure someone who just received the Program: Blog 2 email doesn't immediately receive the Program: Blog 3 email? Sorry if these are obvious questions, I'm just finding the documentation confusing. Thank you for any help! ... View more

Hi everyone, just a question regarding syncing and if anyones come across a situation like this before. We attempted a test sync between our Marketo and Dynamics sandbox environments, and all the contacts came over successfully. The only issue is that for a number of contacts (potentially all), the person synced to Marketo twice.  The first sync has all of the person's data, the second sync only contains their name and sales owner.  You can see the differences in activity log below: First sync Second sync -  Both person sources are Microsoft, I'm just having a really hard time identifying what went wrong here and what triggered the data value change? Thanks for the help! ... View more

I'm at an organization that's beginning to syncing Marketo with their Dynamics 365. I'm having trouble finding clear documentation on when a person is created in Marketo, do they push to Dynamics as a lead or a contact? And if it does create a lead, does it pull in a lead source?  Another thing I'm wondering about is what the stars and flames reporting actually looks like within Dynamics. Is it an out of the box report or something we have to set up? Thank you for any help! ... View more