Vinay_Kumar

@michellechopin you can use a custom field to assign a relatable value to these leads and use that custom field as an exclusion criteria.

@SanfordWhiteman @Jo_Pitts1 I am interested to know more here. As per my understanding here we need to set a threshold value for the cap limit, create a webhook which will look for the form fill outs to match that threshold value. Please correct me if I am wrong here. If I am moving in the right d...

Hi @michellechopin, As per the screenshot, first you have changed the status to Not in Program, and then you have paused the cadence for these leads. So, the pause action caused the issue, first it added the leads to engagement program, paused the cadence and changed the program status to members.

Good to know. Thanks for sharing the information

@EricDeinoff Could you please confirm if you are using a separate integration user for Marketo Salesforce sync or are you using a shared user?Is there any password expiry limit for the integration user?Also, is there any session limit added in session settings?

@Pazko In addition to @SanfordWhiteman pointsFilter Bot Activity can also be one of the reasons for less open rates in Marketo. If you have enabled Filter Bot Activity then you may see a drop in email opens and clicks as false numbers are filtered out.Please check Admin>Email>Bot Activity to confir...

That's correct. Here, we need to use constraints like Min number of times, Date of activity, etc.

Thanks for the update @Sreekanth_Reddy This will be helpful for filtering and analyzing the bot email addresses.