Hey Jordan! Jonah here, part of the customer success team at Wistia and impersonating Margot on this post. What you've described is something I haven't heard before, but let's dig into it! Just to be sure I understand correctly-- you've set an alert to trigger on a turnstile submission, but there’s an odd result happening in that your name and email isn’t getting passed on within that alert? This isn’t something I’ve tested exactly myself, but my initial hunch is that going incognito and entering test credentials on the turnstile may remove the wonkiness you're seeing. It's possible Marketo is recognizing you as the submitter on the turnstile, which is confusing things here. Also, just to confirm the logistics of how you're creating that Smart List, are you keying in on the "Conversion" event that we pass over to Marketo? Conversion is how Marketo interprets a turnstile submission. Let me know what you think via email at jsilberg@wistia.com . If it sounds helpful, I'd be happy to schedule a time for a screen share so you can show me exactly what you're seeing. Thanks for reaching out about it! Jonah
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