Ronn_Burner

Thank you, Jay! Makes perfect sense. Funny how much it makes sense and how easy it becomes once you know the answer. Like reading it is easier than writing it. The Inactivity Filters are so confusing I rarely utilize them out of lack of trust. I've never hear or read the "look at them like this..." ...

Yes. This does work. And in the end it may be the way to go. It will just take some TLC as the new emails were created from a massive Custom email template designed down to desired state and the html copy and paste breaks the drag and drop module. So I can do that and just adjust blocks margins, pad...

Wait a minute? Am I overthinking this. This is a trigger campaign, however, it just batches per day to deploy the following morning. So can't I just update the Smart Campaign smart list to redirect all new leads that qualify via the trigger to my NEW stream with the new emails rather than the origin...

Okay. That's easy enough. It was either that or clone the program but I like your idea better simply just to keep all the data in one place. I actually have 7 or 8 streams with transition rules sending them through and/or exiting them. That probably is the best way. I was just curious if there was s...

Right. But my question is how do I REPLACE emails within an active stream with new emails that do not deploy to exhausted members?

Are you saying that if I add NEW emails to the stream after the OLD ones - which I will deactivate so they do not deploy - that ONLY new members will receive them in order from the NEW emails (activated) and those members that have exhausted the content will not receive them?

You're exactly right. That's what happened. Good tip. I'll check with them on that. It's a challenge - but good to learn and gain that sort of experience as well.

Right!? And I think you are totally correct. Custom CRM life is new to me and it has certainly presented it's share of issues. But what you are saying about how hidden fields in addition to what Marketo Support had to say it educated me on how it should work and what may have caused this abnormality...