Hi Kim,When you say that we can change the score from +20 to +10, you are just referring to changing the active flow step so that the change is effective for the future, right?For ...
Dory,We do have separate smart campaigns for each lead scoring rule, so they are all in fact members of the same smart campaign.Previously I was asking if it was possible to change...
After several months of scoring leads, we have determined we were giving too many points for certain demographics/behaviors.Is it possible to retroactively update the scores we gav...
Thanks all.We set up a recurring batch campaign to run after every cast. We used the "Member of Engagement Program" filter with the "Exhausted Content" contstraint.
I created a new channel with the type set as Engagement Program. I added a couple statuses, including "Nurturing" and "Exhausted" because I want to see which leads are being nurtur...
One might argue that the best format is a blog because of the SEO factor, but someone else might argue that a nicely designed PDF is more "official".How do you decide what format t...
If you go to Admin > Salesforce > Sync Options, you can choose which Acitivies are synced to Salesforce.In our org we tend to log as many Activities as possible, and we haven't run...