About Kristen_Peterse

Kristen_Peterse · ‎08-03-2018

No I have not tested because our Sync is very messed up and we are trying to fix it. I am asking someone to confirm or deny this is the case. Right now our Sync is mostly one directional (SFDC to Marketo) and a Custom Sync on Contacts where there is currently a sfdc validation rule in place to prevent Marketo from updating First Name and Last Name. This is causing many Contacts not to sync where First and Last Name are not identical. We have a plan to fix but my SFDC team is under the impression that Marketo overwrites identical data on every sync. It just doesn't seem likely to me.

Kristen_Peterse · ‎08-02-2018

Is it true that when Marketo Syncs to SFDC it will update/overwrite Contact First Name and Last Name even if there is no change in the field values? Our SFDC admin team created a validation rule to prevent Marketo from Updating Contact First and Last Name and this is causing Contact sync failures. I am trying to make the case to remove this blocker but i want to have all the concerns addressed before I bring it to the SFDC Admin team. thoughts? and thanks in advance.

Kristen_Peterse · ‎08-02-2018

Hi - I have a similar/related question. Is it true that when Marketo Syncs to SFDC it will update/overwrite Contact First Name and Last Name even if there is no change in the field values? Our SFDC admin team created a validation rule to prevent Marketo from Updating Contact First and Last Name and this is causing Contact sync failures. I am trying to make the case to remove this blocker but i want to have all the concerns addressed before I bring it to the SFDC Admin team. thoughts? and thanks in advance.

Online Status	Offline
Date Last Visited	‎01-28-2020 02:05 AM

Name	Kristen Petersen
Date Registered	‎02-21-2018 03:44 PM
Date Last Visited	‎01-28-2020 02:05 AM
Total Messages Posted	4

Re: Mkto/SFDC Sync overwrite SFDC even when values...

Mkto/SFDC Sync overwrite SFDC even when values are...

Re: Marketo Form & Salesforce Sync Override