Bryan_Epstein

Hi Lizzie,To echo what Alex said above, I don't believe an engagement program is your best solution here. As he mentioned, it would probably be best to set up as a separate event program mini-drip.You can, however, skip emails within an engagement program. If you don't already have your Best Practic...

Hi Sanford, the content of the {{my.tokens}} is the following:#if ( ${lead.Segmentation_CompanyUpdateDRLTitle_1013} == 'Default')

For whatever reason, the code for the template did not carry over. Here is that here.

Thanks for all of your help with this. I am thinking the main issue is that these tokens are disappearing, which I am not sure if you've ever run into that before (since it looks like my syntax should be correct with the velocity script token itself).

I am testing using the preview-by-person. The issue that I am seeing currently is the following (and sorry if I am not explaining this right).So I have the My.Tokens inserted into the areas of the template where they should be (between the respective modules necessary). When I create the email draft...

So here are my two tokens, but it doesn't seem to be working.{{my.Company-Update-Section-Begin}}#if ( $lead.Segmentation_CompanyUpdateDRLTitle_1013 == 'Default') #else #end Below is how the HTML looks (with the tables minimized). There are no comments within all of those individual modules.

I do have the ending comment in a token as well. So you would take out the { }? I will test tomorrow with that.

Yes, I do. If I didn’t have —> to close the comment, it would hide everything up to wherever the next comment is. Unfortunately that is not the case here.