Bryan_Epstein

Bryan_Epstein · ‎05-28-2019

Jesse, if you removed the css_style_goabroad_700.css file completely from the template, you would not want to do that. That is probably what caused the issue if so. Sandy only mentioned to remove the line of code with the border attribute. You would want to do the following to keep the borders on the inputs: 1) Remove the border: 1px solid #000; line from the code on that CSS file (class: .em .form .mktoForm .mktoFieldWrap) 2) Modify the code for this style .em .form .mktoForm input[type="text"], .em .form .mktoForm input[type="email"], .em .form .mktoForm input[type="tel"], .em .form .mktoForm select Right now, the style above has 2px solid #FFFF; as the border attribute value. Update that to 1px solid #000000, and you should be good to go.

Bryan_Epstein · ‎05-28-2019

Jesse Jones‌, do you still want the border to remain around the input fields?

Bryan_Epstein · ‎05-28-2019

Have you tried to assign the defaults to True for each variable and assign the True Value Name & Value to what is currently listed as the false value/name. This way, your default color would show as Green.

Bryan_Epstein · ‎05-28-2019

I may be confused on what you are looking to do, but can't this be resolved by using the inverse of the TRUE/FALSE values stated?

Bryan_Epstein · ‎05-28-2019

Just out of curiosity, do you have four variables defined in the template to execute what appears to only be two scenarios? If so, you could accomplish what you are looking to do with defining the two variables below. Am I missing anything? < meta class = " mktoBoolean " id = " border-under-title " mktoName = " Border Under Title " default = " true " false_value = " [Your False Value Here] " true_value = " [Your True Value Here] " false_value_name = " Yes " true_value_name = " No " > < meta class = " mktoBoolean " id = " title " mktoName = " Title " default = " true " false_value = " [Your False Value Here] " true_value = " [Your True Value Here] " false_value_name = " On " true_value_name = " Off " > ‍‍ ‍ ‍

Bryan_Epstein · ‎05-20-2019

There's a few things that you can do: Reach out to support and open up a case regarding the situation Make sure that the from, reply-to-address, etc. are as desired Ensure that the tokens within the email are setup properly

Bryan_Epstein · ‎05-16-2019

Do the content for the Everwebinar invite, registration and attended emails/streams remain the same across all four sectors? If so, you could probably just accomplish this by using one Event Program for your webinar and requesting the campaign. The reason being is that the emails for the webinar are not of a set cadence like you have in an Engagement Program stream. To do this, you would first add a Campaign is Triggered (Source --> Marketo Flow Action) as a trigger for the Smart Campaign in which you are sending the invitations. This would be in the Event Program. Once you activate the Trigger Campaign, you would go back into whatever Nested Default program you'd want to request this campaign. Since you want to do this based off of a specific activity taken, you can create a Nested Default Program within the Engagement stream that utilize the Flow Action of Campaign is Requested. This way, you can utilize that one Default Program across all four sectors. If you haven't already, you should import the Marketo BP Event Program Template for webinars, which will get you a good start on the campaign flow. Based on what you are describing, you'll need some modifications, but I think this could be a suitable solution for you.

Bryan_Epstein · ‎05-16-2019

We are also looking into Marketo's Email Deliverability Power Pack along with Email Informant and wanted to see if anyone had any feedback on either of these tools.

Bryan_Epstein · ‎05-15-2019

How about this? Try going into your A/B test and schedule it for a future date, as the current dates are in March.

Bryan_Epstein · ‎05-14-2019

Are you trying to make the entire module dynamic or just a text block within the email draft?

Bryan_Epstein · ‎05-09-2019

Ideally, you would only want two of those trigger campaigns running. If all 4 have triggers based on a data value changing, it seems like it would just continue to trigger the other campaign. You should actually be able to accomplish this all by using one operational program. Smart List Data Value Changes : GDPR Email Consent Flow See below (Note that I don't have the same fields in my instance as you, but you can utilize this same logic for each of your fields [i.e. GDPR Consent Notes (Consent given vs not given)]. Considering that you have the GDPR Email Consent field already, the notes may seem a bit redundant. EDIT: This would only manage the first way upon giving consent. If the logic that you want to achieve is to change the GDPR Email Consent field to false when someone unsubscribe value is true, you would want to just want to create a second campaign. (Smart List - Data Value Changes [Unsubscribed = TRUE] | Flow: Change Data Value - [GDPR Email Consent = FALSE]).

Bryan_Epstein · ‎05-09-2019

This should work for you here. Click Unapprove Program Once you do that, you should be able to delete or archive the Email Program as a whole. Let me know if you have any questions.

Bryan_Epstein · ‎05-09-2019

Michelle, can you take a screenshot of your campaign folder structure along with your control panel (see below)? It seems like you may have an A/B test going, so you may want to Remove the A/B Test and un-check any references to the emails in the program.

Bryan_Epstein · ‎05-09-2019

I'm not too sure what it could have been. Initially, I had 5 Velocity-scripted My.tokens, which referenced about 5 or 6 lead Tokens. The code in the script was pretty minimal, and I also tried removing most of the tokens and approving the email. It still caused the same issue. Though it doesn't necessarily solve the root problem or cause of the issue, cloning and re-approving was the way that this had been fixed on my end.

Bryan_Epstein · ‎05-08-2019

If either my answer or Matjaž's helped you with resolving your question, please mark either answer as correct so that it is shown as resolved on the community.

Bryan_Epstein · ‎05-07-2019

Ranae, when you navigate to the Text Version in your email draft, there will be the "Copy from HTML" and a Checkbox with the statement below. You will un-check the box, and you'll be able to edit the text version.

Bryan_Epstein · ‎05-07-2019

That definitely makes sense, and I hadn't thought about that. Would you recommend to remove that 6th filter or do you have an idea that could work without creating false positives and negatives?

Bryan_Epstein · ‎05-07-2019

There's a few things that it seems like you are asking about. For first touch attribution of a specific campaign, you can assign an Acquisition Program upon a form-fill. If you have the hidden fields for the UTM parameters already created, you can add hidden fields to your form for each of these parameters. In the form, you utilize your utm_source field and click to edit the Autofill. You'll select Get Value from URL Parameter and then put the parameter name (i.e. utm_source, utm_medium, etc.).

Bryan_Epstein · ‎05-07-2019

Steph Anderson, here is our Marketable Persons global smart list that we have setup to ensure the best delivery and excluding those that shouldn't be sent the email. One thing that you will have to make sure to check is your total qualified people to run through a Smart Campaign (you can check this limit in your Admin Section --> Smart Campaign).

Bryan_Epstein · ‎05-06-2019

That is a bit odd. What is the field type for your Birthdays field?

Bryan_Epstein · ‎05-02-2019

I just did a test on my end utilizing a My.token set for today at 3PM CDT, and the email just sent, so I am thinking the token syntax is what caused your issue.

Bryan_Epstein · ‎05-02-2019

Your token should be {{lead.Birthday}} rather than {{leads.Birthday}}, so this may be what is causing the problem for you. A few other things to consider: How is your Campaign Schedule setup? Do you have a scheduled recurrence for every day prior to 5PM PDT? Do you have the qualification rules to run the person through the campaign flow once every 12 months?

Bryan_Epstein · ‎05-02-2019

I've taken a look at the following blog posts on how to utilize the Munchkin API to track YouTube player clicks, but I haven't seen anything specific to Brightcove. Thus, I am a bit stuck on how to translate the same solution to a Brightcove video. Has anyone had any experience in implementing this? Here are the posts that I have referenced: How do you create a Munchkin API call to track video plays? Marketo LP not tracking clicks to embedded Youtube video Here is a sample of the code that is used for one of our videos. <div style="position: relative; display: block; max-width: 100%;"> <div style="padding-top: 56.25%;"> <video data-video-id="3803578785001" data-account="3787945883001" data-player="default" data-embed="default" data-application-id class="video-js" controls style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"> /video> <script src="//players.brightcove.net/3787945883001/default_default/index.min.js"></script> </div> </div>

Bryan_Epstein · ‎05-02-2019

For our alerts, I will typically do the following: From: Your Company or Name From Address: YourCompanyEmail@email.YOURCOMPANY.com [or whatever you have in your SPF/DKIM records] Reply-to: Your Email Address or a My Token that includes multiple people on the reply Subject - You can add the full name lead token here, so that people know who it is coming from. Since these are internal alerts, it helps more to know that it is coming internally and is standardized rather than from potentially unknown names.

Bryan_Epstein · ‎05-02-2019

Hi Eitan, I just created a Smart Campaign on my end updating épstein to Epstein and it worked for me. Would you be able to take a screenshot of your Smart List and Flow Step used for updating the value?

Bryan_Epstein · ‎05-02-2019

If this is happening internally on your alerts, that is actually a great problem to have. The reason being is that you can pretty much control what happens on your side of things. The email alert emails should be sent from your internal From address. This is the same address that you would be using for all of your outbound/promotional emails. This should solve the majority or all of your issue. There are also a few other things that you can do: Make sure that the Marketo IP address or addresses are white-listed for deliverability. You can work with your Customer Success Manager on that. Work with your sales team to ensure that they add the domain (i.e. email.YOURDOMAIN.com) to their Safe Senders list. The safe senders list is something for Outlook, but there's probably something similar for other email clients. Make sure your email is marked as Operational/Transactional

Bryan_Epstein · ‎05-02-2019

Hayley, this is something that had worked where we did utilize a hidden form to guide submissions to the Marketo database. This was at the last company I worked at. The blog post Sandy references points to the following page on the Marketo documentation. Sanford Whiteman, one of the issues that we had run into was that individuals were feeding into SFDC as leads through our lifecycle model. As a means to prevent this from happening in Hayley's instance, would she just have to add a filter [Filled Out Form is NOT Hidden Form]?

Bryan_Epstein · ‎04-30-2019

Since you are only able to track activity on an individual person (lead), you wouldn't be able to track the actions of an outside person (your rep) for an email alert. The only filter available regarding Alerts is Alert Was Sent and Not Alert Was Sent. You could always use UTM parameters for specific links in the Alert email but it won't be exact (nor is this really a best practice).

Bryan_Epstein · ‎04-30-2019

There are many resources that you can utilize for assistance with setting up lead scoring. You can reach out to your Customer Success Manager with Marketo, and they can provide you a quote for hours spent with a Solutions Consultant for lead scoring. I believe you need to purchase a minimum of 8 hours in a pack. In addition, you have many outside consulting agencies that you can work with. A few of them that are top of mind to me at this point in time are Etumos, DemandGen, The Pedowitz Group, Digital Pi and Grazitti Interactive. I'm sure any of these partners can assist you, and I am also sure there are more that can help too.

Bryan_Epstein · ‎04-30-2019

Not a problem. If that resolved your issue, please mark that answer as correct. This way, the community can see that your question has been answered.

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