Becky_Miner

"To be fair, that's until you stop using Marketo and that IP gets reused." That is correct.  When we started using Marketo, we announced our IP change to our email recipients and we plan on doing it again if we ever need to change IP addresses.  One specific company contacts me quarterly to make sure we still own the rights to that IP address. ... View more

This is usually done at the lead's company level spam filter. I have run into instances where a company is not receive any emails from us because they have blocked all emails sent via Marketo. We have a dedicated IP address that we use with Marketo. I had to work with the company's IT team and assure them that we were the only sender that would come from this IP and that we pay for this exclusive right. The receiving company was able to adjust their filter to only allow emails from our dedicated Marketo IP through their system.  I have never run across someone contacting Marketo to take their company off.  This is usually done at the receiving company level with their support/IT team who monitors all incoming email. ... View more

I don't currently but will definitely look into signing up for those.  Thanks! ... View more

Thanks for posting this!  I didn't realize we had a registration error until reading this thread!  We are currently reviewing other webinar providers due to a number of issues with WebEx. A similar issue happened earlier this year for us where Webex changed something that affected integration with Marketo and impacted a webinar, but neither WebEx nor Marketo seemed to take responsibility for it and neither one sent me an email at any time to tell me about a change and it's possible impact.  Would be nice to get a note from either company suggesting I re-enter my credentials in Launchpoint.  Just a thought.  ... View more

To make my numbered list to show the same same font type, size and color as the rest of the text, I added span style="color: #5e5d5d; font-size: 12px; font-family: verdana, geneva;" in the <ol> or <il> line, like so… <ol span="" style="color: #5e5d5d; font-size: 12px; font-family: verdana, geneva;"> <li> <p><span style="color: #5e5d5d; font-size: 12px; font-family: verdana, geneva;">Develop new strategies that leverage changing market conditions </span></p> </li> <li> <p><span style="color: #5e5d5d; font-size: 12px; font-family: verdana, geneva;">Share effective sales &amp; communication techniques while gaining a deeper understanding of the resources available from Chatham Financial </span></p> </li> <li> <p><span style="color: #5e5d5d; font-size: 12px; font-family: verdana, geneva;">Network and share best practices with colleagues from across the industry while enjoying a night out at the ballpark</span></p> <br /></li> Before Code: After Code: I know this was first posted several years ago, but posting the solution here in case someone else comes looking for it like I did. ... View more

DId you ever get a sufficient answer on this/  We are experiencing the same thing. Thanks! ... View more

Also, to my knowledge, WebEx doesn't allow more than 1k attendees to a webinar.  So, while you can have over 1k registrants, not everyone will be able to join.  In your reminder email that you send out before the event, you may want to mention that "space is limited" if you don't already plan on doing that. Good luck! ... View more

Act-On Software also had this feature.  It's what I miss the most.   ... View more

I'd love for it to also capture inevent activity, like Chat, Q&A and poll questions, along with survey results from after the webinar.  That's what I usually grab from WebEx and then do my own reporting in Excel with what I gathered from Marketo.  Not sure how it would work out, but would love to be able to pull everything from Marketo. ... View more

Courtney - I thought by definition that radio buttons only allow 1 selection but checkboxes allow the person to select multiple.  When you chose the Field Type, chosing Radio Buttons should do the trick. ... View more

Thanks!  Appreciate the feedback.  I will definitely post as an idea.   ... View more

How do you currently have their subscriptions set up?  Prior to Marketo, we have been managing our subscriptions via SFDC Campaigns.  So, to set everything up for our Email Preferences Center, I ran some batch campaigns in Marketo that went like this: Smart List: Used the filter "Member of SFDC Campaign" Flow: Change Data Value (in our case, we changed the value of "US Newsletter Opt-In" to be True) And then we ran all leads through this once.  If someone was on our US Newsletter campaign in Salesforce, this marked the field in Marketo as True.  So when they go to their preferences center now, it shows up as a checked box. Hope this helps! Becky ... View more

I went with adding the Status in the Tags - Channels section.  The smart campaign solution of Remove from Flow wasn't working as nicely as I wanted it to.  Thanks! ... View more

When they click the link, it sends them to a landing page than thanks them for making us aware of their interest and has links to other resources we offer that may be of interest to them. This is our first Webinar Program with Marketo.  During our implementation, it was recommended to do one smart campaign for the invitations that includes wait steps.  I'm just not sure how to "remove from flow" (the "then" of the statement) in the invitation smart campaign when there's no "if" statement there.  I'm wondering if it's better to create one campaign for the first email, another campaign for the second where it looks to see if their status is still "Invited" and they haven't clicked the link before sending the next.  That might be the best way to go, right? Thanks again! ... View more

Hi, Jeff, "Remove from Flow" sounds like a great solution.  I simply want to give leads an option when they receive the invitation to not receive any reminders to sign up if they aren't interested in a specific webinar.  I have one smart campaign set up to send out up to 3 invitations for the webinar.  Does the "remove from flow" action get inserted into this smart campaign or should I create another one that listens for the activity that triggers this (i.e. the clicking on the "not interested" link)?  I'm not quite sure how to best proceed. Thanks again for your help! ... View more

Can you confirm that the time is 9am-4:30pm CT?   ... View more