Lucho_Soto

Level 5

Joined the community 03-12-2013

Level 5

Winston-Salem

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Re: Email Attachments - How Are You Doing These?

by Lucho_Soto 06-15-2017

Harish Gupta thanks for your input! Makes sense to me on the Marketo side. The token approach definitely seems to work best. How are you creating, naming and uploading each unique PDF file? Is this done manually?

Discussions

6087 0 0
Email Attachments - How Are You Doing These?

by Lucho_Soto 06-15-2017

Before I get called out, I know that attachments can't be placed in Marketo emails and that this question has been answered before . My question is how are users in the community using automation to send out emails that include personalized PDFs? Invoices and certificates come to mind.Any info on t...

Discussions

8493 1 9

Email Marketing Integrations
Re: Multiple Forms on a Page - Weird behavior when some labels are cli...

by Lucho_Soto 05-19-2017

Implemented this on our dev site and it works perfectly. We'll roll it out to the main site as soon as the rest of the page is approved internally. Thanks for your help!

Discussions

5344 0 0
Re: Multiple Forms on a Page - Weird behavior when some labels are cli...

by Lucho_Soto 05-18-2017

Thanks for your help, Sanford. Would this be added to each form on the page or just the ones that are having issues? Sorry, I only have a very rudimentary understanding of form functions. I took a stab at it below:

Thank you! We will be in touch soon.

Discussions

5344 1 1
Multiple Forms on a Page - Weird behavior when some labels are clicked

by Lucho_Soto 05-17-2017

We have 3 forms on this page on our website http://www.hatchearlylearning.com/customer-support/hatch-tech-support . The bottom 2 forms are accessed by clicking on the link that says Upgrade iSS Software and Upgrade TeachSmart Software, respectively.For some reason, clicking on some of the labels on ...

Discussions

6273 2 7
Re: Bug? Image Highlighting in Email Editor Not Working

by Lucho_Soto 05-17-2017

Filed a support ticket, turns out it's a compatibility issue with Google Chrome v48 and the WYSIWYG editor. Tried Firefox and the image highlightling works fine with no issues.

Discussions

1146 0 0
Bug? Image Highlighting in Email Editor Not Working

by Lucho_Soto 05-15-2017

Images in the email editor window are no longer highlighted when clicked on. I can highlight them by dragging my cursor over them, but none of existing link/image attributes show up (screenshot below). This adds extra work as I now have to go into the HTML to make changes to image attributes and lin...

Discussions

1201 0 1
Re: 'Add to calendar' link

by Lucho_Soto 04-24-2017

In our case, we upload the ICS file to the design studio, gives us better control of what we want the link to look like. I tried turning off link tracking for the calendar file URL and the results were interesting.If the link opens in safari, it will automatically ask if you want to add it to the iO...

Discussions

17721 0 1
Re: 'Add to calendar' link

by Lucho_Soto 04-24-2017

It also doesn't work for iPhone users who have the Gmail and Chrome apps. The ics file will not work properly if opened in Chrome for iOS.

Discussions

17721 1 3
Re: RTP Dialog Box - Move Close Button Down

by Lucho_Soto 03-22-2017

Tried this out and it worked. Thanks for your help!

Discussions

2178 0 1