Caitlin_Findley

We have communication limits in place in Marketo (1 per day, 4 per week, block non-operational emails) and we're noticing people who are surpassing those limits on non-operational sends. I've checked and confirmed that none of these emails are marked as operational, so there should be no reason these people are getting multiple sends in a day. Has anyone else experienced this? ... View more

We're working on removing gates from our content for people who have already filled out a form. We want to use the trigger "visits webpage" for scoring, but we'd ideally like to trigger it if the person has sat on the page for a set amount of time so that we can assume they've consumed the content and didn't just bounce. We're hoping that by doing this we'll have higher quality MQLs. Is there anyway to do that with Marketo smart campaigns? ... View more

ABM has been a major initiative on the team, and we're working on expanding our efforts. For previous campaigns, we've uploaded lists of contacts and pulled custom links for each person, with the flow being to add the person to a Salesforce campaign once the link was clicked, along with triggering an email to the contact and a notification to their sales rep. As we continue to scale this effort, we're trying to think of a way where we can create one custom link for the overall account (instead of one for each individual) and add all the associated contacts to the account into the Salesforce campaign once the link is clicked. Does anyone know of a way to do this? Has anyone set up anything similar to this before? Thanks! ... View more