Jennifer_Bisho1

Level 4

Joined the community 28-05-2014

Level 4

Greenville, SC

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Re: Pending emails in an engagement program

by Jennifer_Bisho1 07-27-2016

Did not even think about that! But I'm set to be able to receive 2 emails a day, and that would have been the second one but I never got it. I ran a Smart List to see if my email had bounced and checked my spam but neither indicated anything.

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Pending emails in an engagement program

by Jennifer_Bisho1 07-27-2016

We are currently running an engagement program that is set to auto-send the emails in the stream every 2 weeks to the leads in the campaign. I'm confused as to why some emails are still pending (including one to myself), especially since the email only went out to around 300 leads. I am a member o...

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2474 0 6

Lead Management
Re: Before moving leads to a different partition

by Jennifer_Bisho1 07-22-2016

I knew this would be more complicated than we thought! lol. Thank you for your help. I think this is something we should probably get our consultant to help us with if we decide to definitely partition our leads this way. Especially since we are dealing with multiple geographies building smart l...

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2212 0 0
Before moving leads to a different partition

by Jennifer_Bisho1 07-19-2016

Hello - my company wants to segment our leads (currently all 150k+ leads are in the Default partition) into 4 different lead partitions based on geography (Europe, North America, Latin America, and keep Default to house only our employees). We want each geography to have access to their own partiti...

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2560 0 2

Lead Management
Re: Pulling Reporting - miscalculation on % columns?

by Jennifer_Bisho1 07-12-2016

Ahhhh, I see. So for example, I would divide the "Delivered" number by the "Sent" number and multiply that by 100 to get the actual percentage. Such as 1374/1407*100 would give me 97.7% which is the correct calculation. I get it now. I thought they were using an average/median formula for the to...

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2766 0 0
Re: Pulling Reporting - miscalculation on % columns?

by Jennifer_Bisho1 07-12-2016

How would I get the RAW numbers in Excel from this data?

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2766 0 0
Re: Pulling Reporting - miscalculation on % columns?

by Jennifer_Bisho1 07-12-2016

Sure, here is a screenshot of the Email Performance report I pulled (just kept the % Delivered and % Opened columns for this). I calculated the average by using the =AVERAGE(B2:B10) formula, and the median using the =MEDIAN(B2:B10) formula for the % Delivered column. As you can see, neither the av...

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2765 0 5
Re: CTA buttons that are not images

by Jennifer_Bisho1 07-12-2016

Hey Jamie - what we do at my company is use HTML code to create a "button" by using a table. Sometimes we add this code to the actual template and make the field mktEditable so it's easy for another person that does not have coding experience to edit the text and link in this "button." Here's an e...

Discussions

1489 0 0
Pulling Reporting - miscalculation on % columns?

by Jennifer_Bisho1 07-12-2016

I'm trying to pull an overall Email Performance Report for an entire folder of email programs (roughly 50 emails). The report calculates the totals at the bottom of the spreadsheet, however when I try to do the calculations myself using formulas, the numbers do not match up.Does anyone know how Mar...

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2822 0 7

Reports & Analytics
Re: Turning Engagement Program back on

by Jennifer_Bisho1 07-11-2016

Hey Josh - quick question regarding this - if I change the First Run On date after I turn the program back on (such as changing it to a Wed. send instead of a Tues. send at 10AM), the lead should receive Email #2 in the stream as before, except now they will get it on a Wed. instead, correct? Thank...

Discussions

3396 0 1