Irene_Nehrkorn-

Irene_Nehrkorn- · ‎08-12-2019

Have set up an Email campaign in Marketo with the following flow: Email is being sent to target person (recipient) Recipient clicks on link in email (https://www.longview.com/awards-recognition/?mkt_tok=eyJpIjoiTkdNeU5qWTFNamxpTXpjMiIsInQiOiJEVWRiTllmTUVpbnZHNit4ZFRIc2V… Contact / lead Owner receives a “clicked on link” email alert which is scheduled in Marketo SFDC Campaign status is being switched from sent to responded I have tested the campaign by sending me a test email, clicked the link but the flow did not start as planned. I have tried with others in the company and it did not work either. The campaign is copied from another program (where it initially worked well) and I have updated all the relevant campaign links so that the flow is in line with the new campaign. Any idea what could be wrong? Thanks and cheers, Irene Here’s the Marketo Campaign: https://app-sj03.marketo.com/#EBP1795A1

Irene_Nehrkorn- · ‎05-20-2019

Hi Marketo-Team, We do have problems with some of our Marketo mail recipients. Although the sender was entered in Marketo properly, some of our customers receive our email correspondence like shown in the screenshot. We've been told that emails with this sender were directly routed into the Junk-mail folder and thus our customers did not realize they have received an email from us. This concerns several Marketo campaigns. We have already checked this with our IT but they told us we should contact you directly as they cannot do anything about it. Do you have any idea how to handle this? Thanks in advance for letting me know Irene Longview

Irene_Nehrkorn- · ‎04-15-2019

Hi Guys, I am actually facing a problem with Marketo. I was sending out an email campaign to a bunch of people as follows: - Sender: personal email address of the Sales Rep - Reply to: Marketing email address (to avoid the sales rep email address gets spammed) >>> It was intended that the Out of Office replies went to the "reply-to" address as well. Unfortunately, it turned out that the Sales Rep received all the Out of Office Replies of the campaign. How is it possible to re-route these out of office replies to the actual "reply-to" address? Is there any solution? Thanks in advance for your thoughts! Irene

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Date Registered	‎09-07-2017 05:44 AM
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