Sean_Hardaker

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Joined the community 12-01-2016

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Custom Fields Not Syncing for SFDC Contacts

by Sean_Hardaker 07-25-2016

HiI have a working sync with SFDC for leads and contacts, however, I have 2 contact fields that I'm having trouble with.Only the Leads are updating in salesforce. Other fields do update for the contact in salesforce but the following two do not. I have have mapped the fields from the lead to the con...

Discussions

1325 0 1

Integrations
Re: Add Snippets to Segments in an Email

by Sean_Hardaker 07-12-2016

It might help if I explain why Im trying to do this. My email is made up of re-usable sections of evergreen content. I want to have a single place to store each section so I can insert them into various emails. I dont want to copy and paste the HTML into multiple emails.Here are the various ways i...

Discussions

5298 0 0
Re: Add Snippets to Segments in an Email

by Sean_Hardaker 07-08-2016

you are applying the segment to a static element in the email, you have not applied any segmentation in your example.Please clarify and see my screenshot below.thanksSean

Discussions

5297 0 0
Re: Add Snippets to Segments in an Email

by Sean_Hardaker 07-08-2016

when you segment there you are able to include different html depending on the segment. However, if you wish to reuse that html elsewhere you cannot unless it is stored globally, in a snippet, for example.thanksSean

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5298 0 0
Re: Add Snippets to Segments in an Email

by Sean_Hardaker 07-08-2016

Please see my screenshot below. Could you describe how you attribute a snippet to a dynamic segment?thanksSean

Discussions

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Re: Add Snippets to Segments in an Email

by Sean_Hardaker 07-08-2016

Inside the email creation tool, you can see that the snippet option is grayed out.

Discussions

5297 0 2
Add Snippets to Segments in an Email

by Sean_Hardaker 07-07-2016

Is it possible to use a snippet when segmenting your audience in an email?The only way I can see to do it is save my content as rich tokens and just add the token in the email editor for the desired segment.This works but makes the email design less clear and requires a test email to see it with all...

Discussions

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Re: Acquisition Program Name and Date Not Automatically Set

by Sean_Hardaker 04-15-2016

thank you to you both. I'll add the program name and date in the flow steps as suggested.

Discussions

3899 0 0
Acquisition Program Name and Date Not Automatically Set

by Sean_Hardaker 04-14-2016

HiWhen a new lead is acquired via one of our programs in Marketo such as a form fill-out for gated content, the system is not automatically setting Acquisition Program Name and Date and is leaving them blank each time. The forms are Marketo forms embedded onto our webpage.Can anyone shed some light ...

Discussions

15380 4 30
Re: Salesforce Sync Error - SystemModstamp

by Sean_Hardaker 02-05-2016

The account ID is a red herring. The solution: resolved by making 'Contact.Account Name' and 'Opportunity.Account Name' visible to my MKTO sync user.

Discussions

4729 0 1