angcasper

Thank you so much for your help. Is it a best practice to monitor this and remove contacts who fall into the "class 2" category?

This appears to be working. Thanks so much for your help and quick reply!

This cast is all new people, no existing members. Since the first email was scheduled to send today but didn't does that mean this group will receive email 1 next week Monday or will they receive email 2?Also, if I change the date of "first cast" from today to this week Thursday, would the members o...

Thank you so much for clarifying Darshil and for your speedy reply. When I was being taught, someone told me differently. This makes so much more sense!

Wow, you did such a great job of explaining different options. I can't thank you enough!Prior to your response my idea was to add a Remove From Flow step after the Change Engagement Cadence (step that has the campaign on hold). The Remove From Flow step is setup to remove anyone listed in my smart g...

Thanks Darshil, this helps a lot. I have a smart list created of people that I want to remove from this program after we take it off of pause. How do I properly set up the "remove from flow" to reference a group smart list?