angcasper

angcasper

Quick question, I uploaded a new list into an ongoing engagement stream so that these new leads will start in the funnel. I had a list of 2336 people and only 356 of them were added. Would this mean that the remaining 1980 are already in our database?

angcasper

This appears to be working. Thanks so much for your help and quick reply!

angcasper

This cast is all new people, no existing members. Since the first email was scheduled to send today but didn't does that mean this group will receive email 1 next week Monday or will they receive email 2? Also, if I change the date of "first cast" from today to this week Thursday, would the members of the program then receive email 1?

angcasper

I uploaded a new list into my engagement program on Friday 6/3 and scheduled the program to run the first cast today 6/6 at 10:30am using the recipient time zone. However, I didn't turn the program to "on" until this morning at 9:00am. The email did not send and shows the next cast is in 6 days. Does this mean that the leads weren't added 25 hours before the cast and is now skipping email 1 and qualifying this group for the next cast? If that is the case, can I change the date of the first cast to Thursday of this week so that this group will receive email 1?

angcasper · ‎05-26-2022

Thank you so much for clarifying Darshil and for your speedy reply. When I was being taught, someone told me differently. This makes so much more sense!

angcasper · ‎05-26-2022

Email #4 in my drip campaign was scheduled send today at 11am EST but it did not go out. The drip level shows it's running campaign in wait step. Can someone help explain why it's still sitting in a wait step and how can I determine what day this email is going to send. Below are screenshots of the drip campaign status. I've also included the 3 emails that did send with dates for reference. Emails 1-3 were sent on dates shown below:

angcasper · ‎04-19-2022

Wow, you did such a great job of explaining different options. I can't thank you enough! Prior to your response my idea was to add a Remove From Flow step after the Change Engagement Cadence (step that has the campaign on hold). The Remove From Flow step is setup to remove anyone listed in my smart group list called "Blacklist Remediation". This program is still on pause. But just wondering would this flow step work if I removed the Change Engagement Cadence and turned it back onto active? Either way, looking forward to trying out the work arounds you were able to provide!

angcasper · ‎04-18-2022

Thanks Darshil, this helps a lot. I have a smart list created of people that I want to remove from this program after we take it off of pause. How do I properly set up the "remove from flow" to reference a group smart list?

angcasper · ‎04-13-2022

I need to pause a drip nurture campaign ASAP. I found this article that explains to add a Change Engagement Program Cadence flow step. Where in my flow step should this be added? Can someone look at the attached screenshot? I don't want them to receive the second email in this program, so I added it as step #2 Article: https://experienceleague.adobe.com/docs/marketo/using/product-docs/email-marketing/drip-nurturing/using-engagement-programs/pause-people-in-an-engagement-program.html?lang=en

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Date Registered	‎03-02-2022 12:48 PM
Date Last Visited	Wednesday
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List upload into engagement stream - question

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