Dan_Stevens_

The other scenario that will be prohibited is to dynamically pull in the Sales/Account Exec's email address from CRM (via tokens in the FROM/REPLY-TO fields). Would velocity script help here? Basically taking an @avanade.com and transforming it to @marketing.avanade.com.

We do not - just MS Azure.

Hi Sanford Whiteman - circling back on this, would this be complex to create/configure on our end? If you can detail out the requirements, that would be great.

Robb, are you referring to tokens at the EP level or nested program level (or both)? We have an EP template that we use when a new EP is needed in a workspace. In this example there's just one token:When we clone this, this token stays in tact.I would try this with one of our existing EPs with nes...

Setting up branded sender is another enhancement we're making as well (Marketo gave this to us as part of our renewal). So if i'm understanding you properly, we should standardize on common email addresses that are legit (e.g., info@marketing.avanade.com) and refrain from using actual ones that wil...

Thanks Olivia. Unless this functionality has changed recently, our tests have shown that the lead receives nothing if they don't qualify for a smart campaign (when there's additional nested programs to qualify for). Veronica Holmes, has that been your experience as well?

This is helpful, Sandy - thanks. Regarding the second point (on new aliases when we send on behalf of a user vs. a generic emailbox) - today, we do this using tokens on the lead record. We have specific fields for this - like "Sales Person Email" (which is needed when a record only exists in Marke...

We too see inconsistency here. In some instances, this could be a result of the user right-clicking the link and saving/downloading the file to their computer (I personally do this, since I usually don't have time to read the PDF right then and there). Are you sure they are clicking on the PDF lin...

Hi Frank Passantino - it's not whether or not someone has received the content already (aka, member of a program when using nest programs in a smart campaign), but rather if they don't qualify for a smart campaign in a nested program. Veronica Holmes states this perfectly in her comment in this thr...

This can also be potentially done in RCE - and includes the "who" and "what" (in addition to the raw metrics that are included with the email performance report. Although depending on volume, you might have some issues. Recently RCE has been unresponsive for us when analyzing larger data sets (eve...