Dan_Stevens_

I was having a conversation with our NA Marketing leader this morning - since GDPR is going to impact them now (primarily in the US, as CAN-SPAM will be replaced with GDPR). She just finished up an Ethics call and noted - while we were discussing how this could have huge economic impacts across the...

Hi Dave - the screenshot I provided is just a mock-up. We haven't started the custom development work around this just yet. But yes, given the unreliable sync at times, I'm not confident that this will run without issues. Any time we run into issues - the answer from Support is to do a re-sync (w...

managing all of that is going to be very interesting to say the leastyou mean a NIGHTMARE! 😉

Hi Trish - we use a similar approach for our opt-in process (you can see our detailed approach in this thread: Re: Express Opt-In Checkbox on Forms - CASL Compliance). But that does us no good if we are forced to delete the lead record (where all of this data exists). I suspect we'll just need to ...

Hi Darrell - we're about to deploy opt-in functionality on all of our forms (not just those where strict anti-spam legislation exists). Similar to the opt-in checkbox/language that you see here on our Canada contact-us form: Contact Us | Avanade Canada There has also been some discussion around a s...

Please vote on the idea that Chirag shared as this is the master one with over 6000 points.

Unfortunately, this is not possible today. You will need to start with a new email - based on the desired template - and enter the content all over again (or copy/paste). A couple ideas to vote on:

We're dealing with this issue for a couple of users today. Support asked me to create an Idea. I shared this one with them. Would be great if this could be generalized to cover all CRM systems.

And like Chris, we're getting 9x% deliverability rates as well. But they're not being delivered to the recipient, but rather to some central quarantine folder/area. So the end-user doesn't even have an opportunity to check their junk folder.