Re: Zoom Webinar Integration Problem - "Account has no webinars scheduled"

Phillip_Wild
Level 10 - Community Advisor

Re: Zoom Webinar Integration Problem - "Account has no webinars scheduled"

We have the same problem, but we used the integration just fine with Zoom webinar users for the past 2 months. Just today, we can't find any of our webinars anymore in Marketo.

 

We can't bump users up to admin either, even if that would help - IT won't let us. 

 

At least as of last week, webinar users creating the webinars (and not admins) were fine to use with this integration. Now, I'm not so sure...

Phillip_Wild
Level 10 - Community Advisor

Re: Zoom Webinar Integration Problem - "Account has no webinars scheduled"

Update on this: everything is now working. It seems that it was a temporary error on the Zoom side.

 

We didn't change anything, and it just started working again 12 hours later...

bbermoy
Level 1

Re: Zoom Webinar Integration Problem - "Account has no webinars scheduled"

It looks like this issue is happening again. 

Our account doesn't see any webinars through the Marketo integration.  Luckily, I had a support ticket open with Marketo (good luck getting a response from zoom right now) and they confirmed there was "downtime" on the zoom end after it started working again.

"Following up on the case, I do see that your Zoom integration is working fine. We also received a notification that there was a downtime at zoom."

 

Unfortunately today, the issue has come back up and I can only assume its another issue on the zoom end.  Let's hope this is taken care of sooner than later.  Last time we waited a day before we could use the integration again.