The webinar invite email went out and people are able to register but they don't actually show as registrants. Any suggestions?
Ashley,
They do not show where as registrants? In a smart list? Do you have the Marketo event synced with a webinar provider?
They don't show in Marketo or Salesforce that they are registered, and the event is synced with GoToWebinar.
Is the registration form built in Marketo? Is there a smart campaign that looks for that form fill and moves the program status to "Registered"?
the registration link is in Marketo and there is a smart campaign that looks for the form fill and then moves it to registered
Is the registration LP and form in marketo?
What is the logic in your Smart Campaign for smart list and your flow step. Can you send screen shots.
If you create a smart list with the filter "member of program" and "status: registered", do these people appear?
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