Webinar "Event status: Waiting for Attendee List"

Kady-anne
Level 2

Webinar "Event status: Waiting for Attendee List"

We had a webinar, and in preparing to send out the follow-up (attended and no-show) emails, we noticed that the statuses hadn't changed from Registered to Attended or No-Show.
On closer inspection, we noticed that the event status for the webinar program is still listed as "Waiting for Attendee List," rather than "Event Completed." I clicked "Refresh from Webinar" in the program Members section, but it hasn't updated.

 

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1 REPLY 1
SanfordWhiteman
Level 10 - Community Moderator

Re: Webinar "Event status: Waiting for Attendee List"

Did you happen to change the start time of the webinar in Zoom after linking it to the Marketo program?