My use case is to semi-gate some content using an “In Zone” RTP campaign so that known visitors that have opted in are presented with the default content delivered by the CMS and everyone else gets the content replaced with a sign-up form by RTP. On completion of the form, the visitor should change segment and, when the page is refreshed (using javascript), be able to access the content.
My understanding is that:
- RTP only checks the Matched Segments once per session,
- With Sticky ticked, the campaign should be delivered every time a visitor hits the page in the same session
My first issue is that if I match the segment and the RTP campaign is delivered, if I navigate away from the page and then return to it in during the same session, the RTP campaign is no longer being delivered – this seems to be contrary to the documentation and the purpose of the Sticky box. Any ideas?
My second issue is that after the form fill (or a form fill on another page which results in an opt-in), the Matched Segments aren’t going to be updated within the same half hour session and the visitor will continue to have the form displayed rather than the content. Is there any way to force RTP to re-query the matched segments?
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