Charlie_Marketo
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05-30-2019
09:42 AM
Well this is strange and probably proves that I have been an idiot somewhere along the line - but Marketo support set up the same sort of test as I have been running and all is working fine. I ran my own tests again... and all is working fine i.e. I can no longer replicate the issue. Sanford Whiteman Jay Jiang , are you still seeing the issue?
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05-30-2019
03:17 AM
I have tested app-lon09 as well and appears to be ok. app-e also appears to be ok
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05-30-2019
02:50 AM
console.log(mktoPreFillFields) throws an error ReferenceError: mktoPreFillFields is not defined I described it as not accessible as I wasn't sure that it hadn't been moved
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05-30-2019
02:48 AM
Sanford Whiteman Jay Jiang - sorry for the delay in responding but was out of the office all day yesterday I have run tests on a range of different instances and the only one that is displaying the issue is sj02. Justin, I have raised a support case and will send details to you directly
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05-28-2019
12:39 PM
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Has anybody else found that form prefill on a Marketo LP is no longer working from a clicked link in an email when SSL is enabled since the implementation of the Form Pre-Fill Feature Upgrade? I noticed it on testing an email today, and after bashing my head against a brick wall for hours, performed some tests across a selection of my clients. Prefill worked for those that don't have SSL enabled but didn't for those that do. In the process of testing, I also discovered that mktoPreFillFields is no longer accessible to js on any of the LPs tested. Has it been replaced with something else?
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05-28-2019
12:18 PM
I will give it a go, but I am wary of the order of actions since some Marketo script already strips the url parameter shortly after arrival at the page and, I assume, refreshes it. I also need to test if Marketo classes them as a Known Visitor if there is a token in the url param since the entire purpose of it is to inform Marketo of who they are. Will report back.
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05-28-2019
12:01 PM
Thanks for coming back so quickly Sanford. I am surprised that the cookie 'wins' over the url parameter, but since it does, how do I go about invalidating the associated cookie?
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05-28-2019
11:55 AM
So I am passing the Marketo Token as a url parameter (?mkt_tok=XXXX) to an external site (SurveyMonkey in this instance) from a link in an email. This then redirects on completion to a Marketo LP with the same url parameter in place since this is the only way I can track completion of the survey in Marketo without additional products or the effort and expense involved with a custom API build. This all appears to work well with the url parameter correctly being populated and passed to the Marketo LP and the web page visit being logged in Marketo. The issue is that if I already have a Marketo cookie on the device belonging to a different Lead, the web page visit is logged against the Lead that the cookie belongs to rather than against the lead that the Marketo Token belongs to. Am I missing something in the documentation or is this a bug? If the latter, does anyone have a work around? Thanks in advance.
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Public Statistics
| Date Registered | 05-16-2019 04:40 AM |
| Date Last Visited | a month ago |
| Total Messages Posted | 8 |
| Likes Received | 1 |
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