You have to arrive at the page via a tracked link in Marketo email (same as with any page)
I tried to put the unsubscribe link for the landing page inside a my token
and sent the email to some people for test and it didn't work
how can I configure the link to be trackable?
right now the LP is not linked to the system unsubscribe token. is this the issue?
You need the protocol (http:// or https://) to be hard-coded in the HTML, not part of the variable.
That's right. Since there is no actual link and just the token, Marketo email parser will not treat that as a URL and will not add mkt_tok query param. With this param, Marketo munchkin code will not be able to recognize the user in the database.
unfortunatly it's still doesn't work
this is what I did
the email button:
and the token in the program
and whenever I click on it, it does not unsubscribe
Can you try sending the actual email to yourself using a smart campaign instead of send test email option.
Please add the token
Somewhere on your LP and test again.
Ensure you're opening the tracked link in an Incognito/Private window to control for any, ah, outside influences.