Twitter Lead Gen Card Integration with Marketo

[Anonymous]

I've searched here, the Products Docs, the Launchpoint PDF http://launchpoint.marketo.com/assets/Uploads/Twitter-Card-Integration2.pdf and in the wider wilds of the internet but to no availe. I keep ended up being pointed to the Launchpoint PDF which contains dead links internally to docs.marketo.com with the exact detail I probably require.

I've got a form set up in Marketo and have the hidden fields set up. I have my "index.php/leadCapture/save" with my instance address in front of it for the data but keep getting a HTTP method post error each time I try to save/test it.

Anyone who can help will get me a big thumbs up. I'm just frustrated with the lack of detail everywhere I look and then someone points me to a PDF with broken links

Cheers

Graham

[Mike_Reynolds2]

Twitter is sunsetting the Lead Gen Card on 1/10/2017. It's been down for months already due to a bug on the Twitter side. Now they're shutting it down entirely.

[Colin_Mann]

Aside from the technical questions I'd love to hear whether Twitter lead cards work for you - I've considered it as a tactic but just haven't taken the plunge and actually committed yet.

[Anonymous]

Do I need a webhook to make my "shadow" form in Marketo pick up the leads from this? I have the same documentation and Marketo support will not help and Twitter support hasn't gotten back to me!

[SanfordWhiteman]

Happy to help you test it... it would refresh my memory as it's been awhile.  I think you have my email.

[Anonymous]

You are a gem Sandford! I will email you now, I'm totally lost and can't figure out what I'm doing wrong!

[SanfordWhiteman]

Christina and I worked together to find and work around the problem.

The cause is Marketo's default SSL cert not meeting Twitter's standard for back-end integration (whether those standards are reasonable is debatable; they are not fully documented, that's for sure). By routing through another server with valid SSL, we were able to integrate Twitter Cards.  I plan to blog about it, like I do everything else....

[Anonymous]

Thanks for the update. Can't wait to read the blog post. Still not working properly for me

[SanfordWhiteman]

Graham​ blog post that explains it all: http://blog.teknkl.com/twitter-lead-gen-cards-marketo-get-your-ssl-cert-right/​

[Anonymous]

Thanks Sanford,

Does this mean I'll have to get the HTTPS setup on my instance of Marketo for it to work?

Graham

[SanfordWhiteman]

Either that, or I can set you up as I did Christina to go via my CDN.

[Anonymous]

Thanks for getting back so quickly Sanford.

Can you message me on the details of how I'd setup via our own CDN and I can get our dev team to help me.

Cheers

Graham

graham.omaonaigh@xsello.com

[SanfordWhiteman]

Sent you an email.

[SanfordWhiteman]

A webhook is outbound from Mkto, so no. The intent is for the card to cross-post to Mkto.

[Anonymous]

I have had this problem as well.  I believe I re-added the fields in Twitter and tried again and it worked.  I think this is a bug in Twitter.