token for capturing date a lead exhausted content in a stream?

[Mikes_Jones]

Is there an easy way to capture the date of exhaustion for a nurture program via a token?

Trying to set up an interesting moment for when a lead exhausts all content in a nurture stream - I have the token for campaign name but not sure if there's a way to get that date.

Thanks

[Casey_Grimes · Accepted solution]

Hi Malik,

Typically what I'll do is make an "End of Stream" program as the last thing a person runs through before being exhausted and use {{system.dateTime}} to stamp a field. That also gives you the flexibility to do whatever other flow steps you'd like to do, such as send an Interesting Moment.

[Devraj_Grewal]

Since there is no trigger for exhausted content, I'd use Courtney's advice here to trigger off of some other action indicating they are about to exhaust content, maybe "engagement program stream changes". Then you can use the system date/time token to timestamp that field.

Vote for these:

[Josh_Hill13]

There is no need for a Trigger on Exhausted. Just use a batch flow scheduled sometime right after the Cadence times.

[Grégoire_Miche2]

+1 on Josh

More generally, these ALMOST no need for triggers in engagement programs. Most of the smart campaigns can be batch.

-Greg