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Re: SPF Configuration Error

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Anonymous
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SPF Configuration Error

Why: SPF information for ArezzoSky.com is not configured correctly in the domain's DNS record

What to do now?

Contact your IT resource that maintains the DNS record for ArezzoSky.com. Ensure SPF is configured correctly, referring to Marketo documentation if needed.

Does Anyone know how to solve this error.

Regards,

Abhi

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Courtney_Grimes
Level 10

Re: SPF Configuration Error

Hi Abhijit,

It looks like you have not correctly added Marketo to your SPF record. Currently, you have the following:

TXTarezzosky.com60 minv=spf1 a mx include:websitewelcome.com ~all

Which, to break this down, means you've allowed your website (the a listed), your normal email provider, and websitewelcome.com authority to send emails with the arezzosky.com domain—but not Marketo! Go into your Hostgator cPanel, and you should find something like "DNS Zone Editor." You'll want to edit the TXT record you see me mention above to be v=spf1 a mx include:websitewelcome.com include:mktomail.com ~all. In fact, while you're in there, you may want to fix your DKIM key for m1 (Marketo)—it's currently returning as invalid. 😕

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3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: SPF Configuration Error

Did you check your DNS record and the instructions?

You did not provide the SPF text you used.

Courtney_Grimes
Level 10

Re: SPF Configuration Error

Hi Abhijit,

It looks like you have not correctly added Marketo to your SPF record. Currently, you have the following:

TXTarezzosky.com60 minv=spf1 a mx include:websitewelcome.com ~all

Which, to break this down, means you've allowed your website (the a listed), your normal email provider, and websitewelcome.com authority to send emails with the arezzosky.com domain—but not Marketo! Go into your Hostgator cPanel, and you should find something like "DNS Zone Editor." You'll want to edit the TXT record you see me mention above to be v=spf1 a mx include:websitewelcome.com include:mktomail.com ~all. In fact, while you're in there, you may want to fix your DKIM key for m1 (Marketo)—it's currently returning as invalid. 😕

SanfordWhiteman
Level 10 - Community Moderator

Re: SPF Configuration Error

(Of course, the SPF record for arezzosky.com is irrelevant for mail with an envelope sender @*.mktomail.com anyway...)