Special characters showing as Question mark in First Name token

[Binod_Pradhan]

When am trying to insert a token first name Estimando/a {{lead.First Name:default=Sir?madam}}, in Spanish, danish etc. if the name contains a special character, it display as question mark when I execute the email.

Example if the first name is:
René

In the email I get as:

Please help.

[Josh_Hill13 · Accepted solution]

That appears to be a database error. Please review your upload process to ensure UTF8 or UTF16 to fix those character issues.

Also make sure your email html is coded correctly.

[Binod_Pradhan]

Thank you so much Josh!! The UTF8 trick worked

[Uma_Asthana]

Hi Josh,

I have the issue with special character showing as a question mark in social share url, for twitter. How do we fix that?

[SanfordWhiteman]

You'll need to be more specific about what "special character" (kind of a vague term because it includes high Latin-1 and not-at-all-Latin characters) you're referring to, including the exact HTML in use.