SOLVED

Smart Campaigns may not be activated with Warnings in the Smart List

Go to solution
Anonymous
Not applicable

Smart Campaigns may not be activated with Warnings in the Smart List

I get this warning when I try to activate an email campaign. Anyone know how to fix it?

1 ACCEPTED SOLUTION

Accepted Solutions
SanfordWhiteman
Level 10 - Community Moderator

Re: Smart Campaigns may not be activated with Warnings in the Smart List

One of the Programs in your list likely doesn’t exist.

View solution in original post

11 REPLIES 11
SanfordWhiteman
Level 10 - Community Moderator

Re: Smart Campaigns may not be activated with Warnings in the Smart List

You should see warnings (red squigglies) on the SL tab. Those need to be resolved.

Anonymous
Not applicable

Re: Smart Campaigns may not be activated with Warnings in the Smart List

I don't see red squiggles on that tab. I think it's not recognizing the Smart List for this campaign. I'm trying to schedule the campaign to run but can't pull my email up here

pastedImage_0.png

Grégoire_Miche2
Level 10

Re: Smart Campaigns may not be activated with Warnings in the Smart List

Hi Preeta,

This is not the smart list, this is the flow

Can you provide a screen shot of the smart list?

-Greg

PascaleC
Level 2

Re: Smart Campaigns may not be activated with Warnings in the Smart List

Hi all, jumping on this thread since I'm having the same issue now. I get a not allowed message when I use this smart list. And then I can't see any warnings on the smart list itself. 

Screenshot 2024-05-14 at 15.04.50.png

 

 

Screenshot 2024-05-14 at 14.33.41.png

 

any idea what's causing this? 

Pascale Comaty
SanfordWhiteman
Level 10 - Community Moderator

Re: Smart Campaigns may not be activated with Warnings in the Smart List

One of the Programs in your list likely doesn’t exist.

PascaleC
Level 2

Re: Smart Campaigns may not be activated with Warnings in the Smart List

Thanks! That is correct! I removed 2 programs which weren't turned on yet. 

Pascale Comaty
SanfordWhiteman
Level 10 - Community Moderator

Re: Smart Campaigns may not be activated with Warnings in the Smart List

Is the asset approved?

Anonymous
Not applicable

Re: Smart Campaigns may not be activated with Warnings in the Smart List

Yes, the email is approved

pastedImage_0.png

Anonymous
Not applicable

Re: Smart Campaigns may not be activated with Warnings in the Smart List

But I get the error when I try to activate these campaigns

pastedImage_0.png