Sample Email History/Time Sent

[Jenn_DiMaria2]

Is there a way to see what time I sent out a Sample Email?

I'm having issues where there's a delay in receiving Sample Emails to my work address, although my personal email is immediate; this has happened before when they've changed spam settings at work, so I'd like to nip the problem in the bud in case it becomes worse. I sent the header information to my admin, who has said there's no delay visible in the headers, so I'd like to find out what time I sent the Sample Email vs. the time I received it.

Any ideas?

Thanks!

[Anonymous]

I do not think there is a way to see when a sample email was sent. Even with the new 'Audit trail' feature that we are anticipating, I do not think that might be there.

Rajesh

[Josh_Hill13 · Accepted solution]

correct, there is no way to know this. I would ask your IT team to whitelist your Marketo IP and send domain from the headers. That could help.

[Dory_Viscoglio]

The only thing I can think of would be to set up an actual smart campaign that would be a test send campaign. Then, you would know in Marketo what time it was sent, and what time you received it to your inbox. Not sure if you're seeing the same delays in smart campaign sends.

[Geoff_Krajeski1]

I always run a "Seed List" campaign with my internal (our company) members.

Upload a static list (or use a recurring stock list from Lead DB) with just email addresses.  I usually include a few personal, outside emails accessed through various webmail clients and Gmail, etc.

Also ensure in your Schedule tab that leads are allowed to flow through every time so you can update and retest as needed.

Viola, results history right there!

[Geoff_Krajeski1]

Dory Viscogliosi​, you beat me to it

[Rachel_Egan]

We used HubSpot a few years ago before we switched to Marketo and they had this functionality. I loved it. I think it's a great idea and will create an idea in Community if one doesn't already exist.