We recently set up a webinar in On24 and integrated it into our Marketo instance, set up multiple campaigns within this event (registration, attendance, and no show) and it seemed that everything was working, until i noticed that immediately after folks registered, it was adding them as an attendee. I am not sure if this is because we had all campaigns scheduled and turned on at once ( as opposed to turning on the attendee/no show campaigns once the event ends)? Any feedback or help on the flow steps or when to turn on the smart campaigns for a webinar is great appreciated. Examples below:
Thanks, tried that and will see what happens! Any thoughts on when to turn on those smart campaigns?
- Day of the webinar
- After the webinar ends
- Does not matter?
I don't, to be frank, like the Smart Campaign setup for 03-No-Show.... it smells wrong.
It implies that when someone fills out the reg form, if they have not in the past 30 days before the form fillout, been marked as a no-show for any webinar, that means they attended the webinar they just signed up for.