We have a team that wants to start sending per-post emails whenever one of their blog posts are published. We are currently sending a monthly digest to the list right now. Instead of just sending the per post emails to the list, we want to update the subscription center to allow people to opt in to whatever frequency they prefer. When typically asking frequency (monthly or weekly), should we allow a subscriber to select both or only one? The concern of allowing them to select both is that they would get duplicate content. But I am having a difficult time finding best practices or a preference center example that doesn't allow people to multi-select frequency. We're having a difficult time coming to a consensus on this so any insight, examples, or best practices would be appreciated.
Monthly or weekly IMNSHO. Not both. Maybe people don't understand radio buttons.
I suppose we could have three radio buttons with one being "none" - it's just that we have 5 different newsletter options and this one is the only with this issue/option. So it's a bit of an eye sore design-wise.
I'm sure you can work out a pleasing UX. Nothing wrong with one newsletter having advanced options, that's a feature!