Multiple Product Line/Topic Nurture Program

Alex_Firtl
Level 2

Hey Nation,

I'm working on revamping our nurture programs. We have 4 different product lines, and 6 different "topics" that we'd like to run people through based on actions they've taken, and I could use some additional brainpower working through our complex nurture logic.

For this scenario, let's say the emails are grouped into letter groups, and each email under would be a number following that letter code...

Product Line and Topic CodesEmail Codes

Product 1 - "W"

Email 1 - W1

Email 2 - W2

Email 3 - W3

Email 4 - W4

Product 2 - "X"

Email 1 - X1

Email 2 - X2

Email 3 - X3

Email 4 - X4

Product 3 - "Y"

Email 1 - Y1
Email 2 - Y2
Email 3 - Y3
Email 4 - Y4

Product 4 - "Z"

Email 1 - Z1
Email 2 - Z2
Email 3 - Z3
Email 4 - Z4

Topic 1 - "A"

Email 1 - A1
Email 2 - A2
Email 3 - A3
Email 4 - A4

Topic 2 - "B"

Email 1 - B1
Email 2 - B2
Email 3 - B3
Email 4 - B4

Topic 3 - "C"

Email 1 - C1
Email 2 - C2
Email 3 - C3
Email 4 - C4

Topic 4 - "D"

Email 1 - D1
Email 2 - D2
Email 3 - D3
Email 4 - D4

Topic 5 - "E"

Email 1 - E1
Email 2 - E2
Email 3 - E3
Email 4 - E4
Topic 6 - "F"Email 1 - F1
Email 2 - F2
Email 3 - F3
Email 4 - F4

We've then prioritized these emails and ideally would just run down a single engagement stream. If the person qualifies for only one of the product or topic tracks above, then they would simply run through those 4 emails. HOWEVER if they qualify for 2 or more tracks, then we'd like to insert the Second Track's first email right before the First Track's last email.

Here's an example:

A1

A2

A3

W1 (if they meet the criteria)

A4

W2

W3

B1 (if they meet the criteria)

W4

B2

B3

X1 (if they meet the criteria)

B4

X2

X3

....etc....

Any ideas on how I should structure this? Ideally, if they ran through the whole thing (only qualifying for one topic), then they would run through it again if they later qualified for another topic.

I was initially just going to drop all the emails into individual programs in one Engagement Stream, but wanted to ask you all first in case there's a better idea.

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