Alex_Firtl

Alex_Firtl

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Date Last Visited
‎05-28-2020 03:48 PM
Level 2
Joined the community 05-12-2018
Rank Icon Level 2
Business Systems Analyst
Indianapolis, IN
  • Scaling Targeted Email Recipient Lists

    Hey Nation, I'm helping out my team with a couple of targeted email sends. They want to target possible prospects of one our product lines, and want to include as many people as possible that have interacted with anything that might be related to that Product. This could include: visted that product...

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  • solved badge Re: Inserting SFDC Custom Object field values into emails

    It ended up being a strange issue where I had to un-sync the object and then re-sync it in order to view the necessary fields.

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  • solved badge Re: Nested programs in Engagement Stream not sending

    This actually helps quite a bit Michael Florin. I think I'm starting to wrap my head around what's going here.Let me bounce another question off of you though. We have a bunch of different emails all in one stream, that are being sent based on whether they've looked at related content or not (I'm ac...

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  • solved badge Re: Nested programs in Engagement Stream not sending

    I guess I'm a little confused again then. It feels like the criteria is pretty loose to send these emails: (1) are they in the high-level engagement program and (2) are they a member of some other content program that indicates they should receive this particular email?Is it because I'm not doing an...

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  • solved badge Re: Nested programs in Engagement Stream not sending

    Ahhh that makes sense! Since all of these emails have the same criteria for sending, I'm assuming it would make sense to add people to the nested programs in one single smart campaign. Basically, something like thisSmart ListMember of Engagement Stream is true ANDMember of WC-2019-04-08 Program is t...

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  • solved badge Nested programs in Engagement Stream not sending

    I have 8 emails that are being controlled by nested programs within an engagement stream. The first email in the stream has been sending correctly, but the remaining 7 haven't sent since I've activated them a few weeks ago. I'm using the Advanced Drip template basically.The smart list criteria for t...

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  • Re: Email Script Token only displaying some field values

    Just disabled and reenabled sync on that object, and it's still not pulling values. Submitted a quick case, and they said that it likely has something to do with the Java in the Email Script token. Kind of a deadend for me on this one, so we might end up engaging an external resource (or perhaps a d...

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  • Re: Multiple Product Line/Topic Nurture Program

    Hey Ellie,We ended up stacking all of these in a single stream in a Fundraising/Product Interest order that makes sense. We're really only measuring success on if they accessed a piece of content. We also just added a "Fast" stream if they're engaging with a lot of our content, in order to crank the...

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  • Re: Email Script Token only displaying some field values

    How would I fix that discrepancy then? Would I need to disable the sync for the Case object, and re-enable it again to get those values pushed over from SFDC?

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  • Re: Email Script Token only displaying some field values

    Here's what it returned with that debug code added. I know that the Event_Estimated_Number_of_Attendees__c on this particular record has a value of 50 though. {Event_Date_Direct__c=2019-07-18, Venue__c=The Ritz Charles - Overland Park,KS, Event_Estimated_Number_of_Attendees__c=null, Event_Registrati...

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Public Statistics
Date Registered ‎12-05-2018 11:45 AM
Date Last Visited ‎05-28-2020 03:48 PM
Total Messages Posted 32
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